ServiceNow Systems Architect
Posted Today by 1758008179
Negotiable
Outside
Remote
USA
Summary: The ServiceNow Systems Architect role involves leading the design, development, and implementation of Telecom technical products within a project, with a focus on various ServiceNow modules. The position requires extensive experience in ServiceNow development, technical mentorship, and collaboration with stakeholders to ensure successful product delivery. The role is based in Richardson, TX, with remote working options available. The candidate must possess strong communication skills and the ability to manage conflicting priorities effectively.
Key Responsibilities:
- Define, design, develop, and implement Telecom technical products within the project.
- Drive prioritization of developments, creating plans and roadmaps.
- Lead development team members and provide technical mentorship.
- Work autonomously, setting direction and prioritization for teams.
- Collaborate with other ServiceNow consultants to develop solutions and handle updates.
- Implement integrations using Custom API/Integration Hub/TMF Open APIs.
- Enhance configurable workspaces and manage scripted aspects of ServiceNow.
- Configure and customize the ServiceNow system, including workflows and catalog configuration.
- Support E2E Testing/UAT and deployment to higher environments.
- Drive product and CMDB modeling for Service Order management.
Key Skills:
- 8-10 years of experience in ServiceNow development.
- Deep understanding of ServiceNow modules such as SOMT, FSM, TSM, and CMDB.
- Experience in Agile methodologies (Scrum, User Story, Sprint model).
- Strong communication and client interfacing skills.
- Experience with integrations and process automation in ServiceNow.
- Ability to analyze customer problems and gather requirements.
- Cross-cultural working experience.
Salary (Rate): undetermined
City: Richardson
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
ServiceNow Systems Architect - Richardson, TX/onsite - 12 Months
Please find below job description and let me know if you are interested
Job Title: ServiceNow Systems Architect
Location: Richardson, TX/remote
Duration: 12 Months
8-10 years in ServiceNow Development with experience and deep understanding of these ServiceNow modules
SOMT(Sales and Order Management)
FSM(Field Service Management)
TSM(Telecommunications Service Management)
CMDB(Configuration Management Database)
Skills & Qualifications:
The Technical Architect will take responsibility for defining, design, developing and implementing Telecom technical Products within Project.
Drive the prioritization of the developments, developing plans and roadmaps, using your skills in the domain, product management and stakeholder management.
Lead the development team members and provide technical mentorship.
Technical Architect will be expected to be work in an autonomous manner, setting direction and prioritization for teams, and communicating to stakeholders, and dependent teams to ensure successful delivery of the Technical Product.
Experience of working in large programs and owning a product which is part of a wider portfolio. Demonstrable ability to understand and resolve conflicting priorities with other products.
Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them achieve customer requirements and ensure compliances to the best practices
Experienced in integrations using Custom API/Integration Hub/TMF Open APIs and process automation using ServiceNow workflows
Experience implementing and enhancing configurable workspaces.
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
Configuration/Customization of the Service Now system, including creating workflows and ServiceNow Catalog configuration.
Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.
Good experience in Agile way of working (Scrum, User Story, Sprint model)
Lead the development team members and provide technical mentorship.
Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements.
Candidate should possess Good Communication & Client- interfacing skills. He should have cross-cultural working experience.
Able to support E2E Testing/UAT and deployment to the higher environments and initial instance set-up or migration, if needed.
Driving Product and CMDB modelling required to support Service Order management.
Thanks and Regards,
Rahela Banu | IT Recruiter
ASCII Group, LLC
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