Role Summary
We are looking for an experienced ServiceNow Strategic Portfolio Management (SPM) Consultant / Solution Architect with strong functional and technical expertise in designing, implementing, and governing enterprise SPM solutions.
The candidate should be capable of leading architecture discussions, solution design, stakeholder engagement, and end-to-end SPM implementations.
Mandatory Skills
ServiceNow SPM Expertise
Deep expertise in ServiceNow Strategic Portfolio Management (SPM)
Strong understanding of:
- Demand Management
- Project Portfolio Management (PPM)
- Portfolio Management
- Resource Management
- Application Portfolio Management (APM)
Financial Management: Hands-on experience with SPM Financial Management modules including:
- Investments
- Expenses
- Depreciation
- Budget planning and tracking
Implementation Experience
Experience leading or supporting ServiceNow SPM implementations
Experience in greenfield implementations and platform transformations
Knowledge of implementation best practices, governance models, and adoption strategies
Ability to advise on solution architecture and platform design decisions.
Integration Knowledge
Experience with ServiceNow integrations
Understanding of external data ingestion into SPM
Familiarity with REST APIs, Integration Hub, and enterprise integrations is preferred.
ServiceNow Platform Skills
ServiceNow platform architecture
Workflow/Flow Designer
Reporting and Analytics
Dashboard Design
CMDB/CSDM awareness
ITSM integration with SPM processes.
Preferred Skills
Experience with AI use cases within ServiceNow
Exposure to Microsoft Copilot and AI-enabled workflow scenarios
Experience working with Agile delivery models
Stakeholder management and executive communication skills.
Experience
Senior-level candidate with proven experience in ServiceNow SPM implementations
Experience interacting with business leaders, portfolio managers, PMOs, and platform teams
Ability to drive workshops, requirement gathering sessions, and architecture reviews.
Nice-to-Have Certifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (SPM/ITBM)
ServiceNow Certified Application Developer
ServiceNow Certified Technical Architect (CTA) or equivalent architecture experience
Please provide:
- Number of ServiceNow SPM implementations completed.
- Experience with Demand, Portfolio, Resource, and Financial Management modules.
- Experience with SPM dashboard and KPI design.
- Experience integrating ServiceNow SPM with external systems.
- Experience with AI/Copilot-related use cases.
- Whether the candidate has performed Solution Architect or Lead Consultant responsibilities.
- Availability and notice period.
One-Line Requirement
- Seeking a Senior ServiceNow SPM Solution Architect/Lead Consultant with strong expertise in Demand Management, Portfolio Management, Resource Management, Financial Management, SPM dashboards, integrations, governance, and enterprise-scale ServiceNow SPM implementations