Position Details
Title: ServiceNow SPM Technical Lead
Location: Austin, TX (Remote Role)
Type: Contract
Duration: 12+ months with possible extension
Start Date: ASAP
Key Responsibilities
- Lead end to end ServiceNow SPM transformation and implementation programs for enterprise customers
- Own delivery governance scope schedules milestones budget and quality metrics
- Collaborate with business stakeholders to define portfolio project demand and resource management processes
- Drive solution planning and execution across ServiceNow SPM modules including PPM Demand Management Resource Management and Agile frameworks
- Provide strategic guidance and roadmap recommendations aligned with client business objectives
- Manage onsiteoffshore delivery teams and ensure adherence to delivery commitments
- Facilitate executive steering committee meetings governance reviews and status reporting
- Identify project risks dependencies and mitigation strategies proactively
- Ensure compliance with ServiceNow best practices development standards and platform governance
- Coordinate with architects developers business analysts and testing teams for successful release execution
- Support presales estimation solution planning and proposal activities when required
- Establish strong relationships with client leadership and key business sponsors
Qualifications Certifications
- Bachelors degree in Engineering Computer Science Information Systems or related discipline
- ServiceNow Certified Implementation Specialist Strategic Portfolio Management Preferred
- ServiceNow Certified System Administrator CSA
- PMP PRINCE2 Certification Preferred
- SAFe Agilist Certification Desired
Nice to Have Skills
- Digital Transformation Programs
- Financial Planning Portfolio Governance
- Executive Dashboarding and Reporting
- Multivendor Program Management
- Enterprise PMO Experience
Skills
- Mandatory Skills : ServiceNow-SPM
- ServiceNow Strategic Portfolio Management SPM
- Project Portfolio Management PPM
- Demand Management
- Resource Management
- Agile Development Delivery
- Program Portfolio Governance
- ServiceNow Platform Delivery
- Stakeholder Executive Management
- SDLC Agile Methodologies
- Risk Issue Management
Secondary Skills GoodtoHave
- ITSM
- APM Application Portfolio Management
- Enterprise Agile Planning EAP
- IntegrationHub
- Performance Analytics
- CMDB
- SAFe Agile
- Cloud Platforms AzureAWS
Rate:
Not specified
Location:
Austin
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Not Specified