Negotiable
Outside
Remote
USA
Summary: The role of ServiceNow SOM Architect / SME involves designing, architecting, and implementing scalable solutions for the ServiceNow Sales Order Management (SOM) module. The ideal candidate will possess extensive experience in leading end-to-end implementations and integrations on the ServiceNow platform. This position requires collaboration with cross-functional teams and staying updated with the latest ServiceNow enhancements. The role is remote and expected to last for over six months.
Key Responsibilities:
- Design and architect ServiceNow Sales Order Management (SOM) solutions in alignment with enterprise IT strategies.
- Drive end-to-end implementation of SOM capabilities, including Opportunity Management and Quote Management.
- Design and implement custom tables and workflows, product catalogs within the SOM module.
- Integrate SOM with CRM/ERP systems such as Snowflake and Bistrack for importing foundational data, pricing, and order creation.
- Collaborate closely with cross-functional teams, provide technical guidance, and assist in troubleshooting and platform maintenance.
- Stay up to date with the latest ServiceNow releases, SOM enhancements, and recommend platform upgrades and feature adoption.
Key Skills:
- 15 years of hands-on experience on the ServiceNow platform as an Architect or SME.
- Deep understanding of the ServiceNow Sales Order Management application, including order lifecycle, fulfillment, and orchestration.
- Proven experience in designing custom order workflows and product catalog management.
- Integrating ServiceNow with CRM/ERP systems.
- Strong technical proficiency in JavaScript, Glide APIs, and Flow Designer.
- Experience in multi-tier ServiceNow production environments.
- Exposure to enterprise-scale digital transformation programs.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Role: ServiceNow SOM Architect / SME
Location: Remote
Duration: 6+ months
ServiceNow certifications (CSA, CAD, CIS-SOM, or equivalent)
Job Description:
- We are seeking an 15years of experienced ServiceNow Sales Order Management (SOM) Architect to play a key role in designing, architecting, and implementing scalable solutions. The ideal candidate will have deep expertise in the SOM module and a proven track record of leading end-to-end implementations, integrations, and custom development on the ServiceNow platform.
- Lead the design and architecture of ServiceNow Sales Order Management (SOM) solutions in alignment with enterprise IT strategies.
- Drive end-to-end implementation of SOM capabilities, including but not limited to:
- Opportunity Management
- Quote Management
- Design and implement custom tables and workflows, product catalogs within the SOM module.
- Integrate SOM with CRM/ERP systems such as Snowflake, Bistrack for Importing foundational data, Pricing and Order creation
- Collaborate closely with cross-functional teams, provide technical guidance, and assist in troubleshooting and platform maintenance.
- Stay up to date with the latest ServiceNow releases, SOM enhancements, and recommend platform upgrades and feature adoption.
Required Qualifications
- 15 years of hands-on experience on the ServiceNow platform as an Architect or SME.
- Deep understanding of the ServiceNow Sales Order Management application, including order lifecycle, fulfillment, and orchestration.
- Proven experience in:
- Designing custom order workflows
- Product catalog management
- Integrating ServiceNow with CRM/ERP systems
- Strong technical proficiency in:
- JavaScript, Glide APIs, Flow Designer
- Experience in multi-tier ServiceNow production environments.
- Exposure to enterprise-scale digital transformation programs.
Please send me the profiles to: mounika at anveta dot com