ServiceNow Solutions Architect

ServiceNow Solutions Architect

Posted 1 day ago by 1771059690

Negotiable
Outside
Remote
Remote

Summary: As a ServiceNow Solution Architect, you will design and deliver scalable solutions that meet customer transformation goals while leading architectural governance and providing strategic direction. This role requires a combination of technical expertise and business acumen to ensure successful outcomes throughout the solution lifecycle. You will collaborate with various stakeholders and act as a trusted advisor to clients, maximizing their ROI from the ServiceNow platform. The position is a 6-month contract, outside IR35, and is fully remote.

Key Responsibilities:

  • Lead the architecture and design of ServiceNow solutions, ensuring alignment with enterprise architecture and customer strategy.
  • Translate complex business requirements into scalable and sustainable ServiceNow solutions.
  • Provide architectural oversight and governance across multiple workstreams, ensuring adherence to best practices and platform standards.
  • Collaborate with stakeholders including business sponsors, product owners, developers, and delivery teams to ensure value realisation.
  • Act as a trusted advisor to clients, guiding them through digital transformation journeys and helping them maximise ROI from the ServiceNow platform.
  • Support pre-sales activities including solution shaping, proposal development, and customer presentations.
  • Stay current with ServiceNow product developments and contribute to capability building and knowledge sharing.

Key Skills:

  • Proven experience as a ServiceNow Solution Architect.
  • Certified ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) preferred though equivalent experience or demonstratable skills are also valued.
  • Deep understanding of the Now Platform and its capabilities and integrations with tools such as Azure DevOps, Jira, and SAP.
  • Strong knowledge of core modules and workspace architecture.
  • At least 5 years of experience in delivering Service Management projects in a customer-facing context.
  • Strong knowledge of enterprise architecture frameworks (e.g., TOGAF), Agile delivery methodologies, and ITIL practices.
  • Excellent communication and stakeholder management skills, with the ability to influence at all levels.
  • Experience working in complex, multi-vendor environments across sectors such as public sector, financial services, and manufacturing.

Salary (Rate): £650 per day

City: undetermined

Country: UK

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

ServiceNow Solution Architect
Location: UK Nationwide (remote)
6-month contract
Outside IR35

Role Overview:
As a ServiceNow Solution Architect, you will be responsible for designing and delivering scalable, enterprise-grade solutions that align with customer transformation goals. You will lead architectural governance, provide strategic direction, and ensure the integrity and value of ServiceNow implementations across diverse industries. This role requires a blend of technical expertise, business acumen, and stakeholder engagement to drive successful outcomes across the full lifecycle of solutions, from pre-sales and design through to delivery and optimisation.

Key Responsibilities:

  • Lead the architecture and design of ServiceNow solutions, ensuring alignment with enterprise architecture and customer strategy.
  • Translate complex business requirements into scalable and sustainable ServiceNow solutions.
  • Provide architectural oversight and governance across multiple workstreams, ensuring adherence to best practices and platform standards.
  • Collaborate with stakeholders including business sponsors, product owners, developers, and delivery teams to ensure value realisation.
  • Act as a trusted advisor to clients, guiding them through digital transformation journeys and helping them maximise ROI from the ServiceNow platform.
  • Support pre-sales activities including solution shaping, proposal development, and customer presentations.
  • Stay current with ServiceNow product developments and contribute to capability building and knowledge sharing.

Required Skills and Experience:
• Proven experience as a ServiceNow Solution Architect.
• Certified ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) preferred though equivalent experience or demonstratable skills are also valued.
• Deep understanding of the Now Platform and its capabilities and integrations with tools such as Azure DevOps, Jira, and SAP.
• Strong knowledge of core modules and workspace architecture.
• At least 5 years of experience in delivering Service Management projects in a customer-facing context.
• Strong knowledge of enterprise architecture frameworks (e.g., TOGAF), Agile delivery methodologies, and ITIL practices.
• Excellent communication and stakeholder management skills, with the ability to influence at all levels.
• Experience working in complex, multi-vendor environments across sectors such as public sector, financial services, and manufacturing.