ServiceNow Software Engineer

Summary: The ServiceNow Software Engineer role focuses on configuring and personalizing ServiceNow Vulnerability Response solutions while supporting ITOM Discovery and related capabilities. The position requires strong hands-on experience with ServiceNow and involves troubleshooting, testing, and collaborating with stakeholders to ensure compliance with best practices. The role is remote and based in the United States of America.

Key Responsibilities:

• Configure and personalize ServiceNow Vulnerability Response (VR) solutions according to client requirements and best practices
• Support ITOM Discovery and related platform capabilities
• Participate in deployment, testing, and release activities across development and production environments
• Troubleshoot platform issues, perform root cause analysis, and coordinate with ServiceNow support teams when necessary
• Validate configurations and personalization to ensure compliance with ServiceNow standards and best practices
• Support FedRAMP-related operational and compliance requirements
• Collaborate with stakeholders to gather requirements and recommend platform solutions

Key Skills:

• Strong hands-on experience with ServiceNow Vulnerability Response (VR)
• Experience working with ServiceNow ITOM, particularly Discovery
• Solid understanding of ServiceNow platform architecture and security operations processes
• Experience troubleshooting, testing, and supporting ServiceNow solutions
• Preferred experience with Service Mapping but not mandatory
• ServiceNow CIS-Discovery and Service Mapping (CIS-DF) certification is an advantage
• Nice to have an additional ServiceNow SecOps certifications and implementation experience

Salary (Rate): undetermined

City: undetermined

Country: United States of America

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT