Role Overview
The Senior Technical Consultant - ITAM is responsible for implementing and optimizing ServiceNow IT Asset Management solutions, enabling customers to govern hardware, software, cloud, and enterprise technology assets while improving compliance and cost optimization.
Key Responsibilities
- Implement ITAM products including HAM Pro and SAM Pro.
- Lead discovery, requirement gathering, and design workshops.
- Configure asset lifecycle management processes.
- Design software normalization, reclamation, optimization, and compliance workflows.
- Support technology asset governance and operational excellence.
- Develop integrations with procurement, CMDB, discovery, and ERP systems.
- Conduct platform configuration, testing, and deployment.
- Provide guidance on software licensing and hardware asset management best practices.
Required Experience
- 5+ years of ServiceNow experience.
- Strong experience with SAM Pro and/or HAM Pro implementations.
- Understanding of software licensing models and compliance.
- Experience integrating Discovery, CMDB, and ITAM solutions.
Mandatory Certifications
- ServiceNow CSA
- CIS-Hardware Asset Management (CIS-HAM)
- CIS-Software Asset Management (CIS-SAM) preferred
Preferred Skills
- HAM Pro
- SAM Pro
- Discovery
- CMDB
- Software Compliance
- SaaS License Optimization
- Cloud Asset Management
Rate:
Not specified
Location:
United Kingdom
IR35 Status:
Not specified
Remote Status:
Remote
Industry:
IT
Seniority Level:
Senior