Summary: The ServiceNow Senior Technical Consultant role is a contract position based in the US, focusing on delivering high-quality ServiceNow implementations for Fortune 500 companies. The consultant will lead various ServiceNow projects, requiring extensive experience with the platform and strong technical skills. Candidates must be US citizens or Green Card holders and possess a deep understanding of ServiceNow functionalities. The position offers remote work flexibility but requires US residency.

Key Responsibilities:

• Lead and participate in ServiceNow implementations, upgrades, and enhancements.
• Gather and analyse business requirements, translating them into technical specifications.
• Design and develop custom applications, workflows, integrations, and reports within the ServiceNow platform.
• Configure and customize ServiceNow modules, including ITSM, CSM, HR, etc.
• Develop and maintain technical documentation, including design specifications, user stories, and test plans.
• Provide technical guidance and mentorship to junior team members.
• Troubleshoot and resolve complex technical issues.
• Collaborate with business stakeholders, project managers, and other technical teams.
• Stay up-to-date with the latest ServiceNow features and best practices.

Key Skills:

• Proven experience as a ServiceNow Senior Technical Consultant (5+ years preferred).
• Deep understanding of the ServiceNow platform architecture and functionalities.
• Strong experience in scripting (JavaScript, Glide), web services (REST, SOAP), and integrations.
• Expertise in configuring and customizing ServiceNow modules (ITSM, CSM, HR, or other relevant modules).
• Experience with ServiceNow development tools and best practices.

Salary (Rate): 90

City: Richardson

Country: USA

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: Senior

Industry: IT