ServiceNow Senior Program / Project Manager -Remote
Posted 3 days ago by mProgen
Negotiable
Undetermined
Remote
Remote
Summary: The role of ServiceNow Senior Program / Project Manager involves overseeing ServiceNow implementations and managing end-to-end IT service management projects. Candidates should possess a strong background in project management principles and methodologies, along with relevant certifications. The position requires excellent organizational and leadership skills to handle multiple tasks under tight deadlines. This is a remote position, emphasizing strategic portfolio management expertise.
Key Responsibilities:
- Manage ServiceNow implementations and IT service management projects.
- Lead SPM workshops, gather requirements, and create user stories.
- Oversee system migrations and integrations.
- Utilize project management principles, methodologies, and tools.
- Ensure effective communication and leadership throughout project lifecycles.
Key Skills:
- Bachelor's degree in IT, Business, or a related field.
- Professional certifications such as PMP, CSM, and ServiceNow certifications.
- 4-6 years of experience in project management.
- Strong knowledge of project management principles and methodologies.
- Excellent organizational, communication, and leadership skills.
- Familiarity with ITIL processes and IT infrastructure.
- Expertise in Strategic Portfolio Management (SPM).
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Bachelors degree in IT, Business, or a related field.
Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.
A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations.
Strong knowledge of project management principles, methodologies, and tools.
Experience in managing end-to-end IT service management projects, including system migrations and integrations.
Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines.
Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.
Strategic Portfolio Management (SPM) expertise
Ability to lead SPM workshops, gather requirements, and create user stories.