ServiceNow Senior Developer

ServiceNow Senior Developer

Posted 5 days ago by 1759409054

Negotiable
Outside
Remote
USA

Summary: The ServiceNow Senior Developer is responsible for enhancing the ServiceNow platform, focusing on Incident Management, Service Catalog, and CMDB. The role involves developing scalable solutions to reduce Mean Time to Recovery (MTTR) and improve user experience. The developer will customize modules, integrate DevOps tools, and optimize workflows. A strong background in ServiceNow development and technical skills in scripting and integrations is essential for success in this position.

Key Responsibilities:

  • Customize and extend modules: CSM, Incident, Service Catalog, CMDB
  • Develop scripts using JavaScript, Glide API, Jelly, AngularJS
  • Integrate DevOps tools: Git, Jenkins, ServiceNow CICD
  • Conduct code reviews and write test cases
  • Recommend efficient technical solutions
  • Optimize workflows and dashboards

Key Skills:

  • 12+ years of ServiceNow development experience
  • Certified Application Developer (CAD) or equivalent
  • Proven success in reducing MTTR and meeting SLAs
  • Modules: ITSM, CSM, Service Catalog, CMDB
  • Scripting: JavaScript, AngularJS
  • Integrations: REST/SOAP, MID Server, Integration Hub
  • DevOps: Git, Jenkins, CICD pipelines
  • Detail-oriented and proactive
  • Team player and mentor
  • Ownership from design to deployment

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

ServiceNow Senior Developer

Responsible for enhancing the ServiceNow platform across Incident Management, Service Catalog, and CMDB.

Develop scalable solutions, reduce MTTR, and improve user experience.

Key Responsibilities:

  • Customize and extend modules: CSM, Incident, Service Catalog, CMDB
  • Develop scripts using JavaScript, Glide API, Jelly, AngularJS
  • Integrate DevOps tools: Git, Jenkins, ServiceNow CICD
  • Conduct code reviews and write test cases
  • Recommend efficient technical solutions
  • Optimize workflows and dashboards

Qualifications:

  • 12+ years of ServiceNow development experience
  • Certified Application Developer (CAD) or equivalent
  • Proven success in reducing MTTR and meeting SLAs

Technical Skills:

  • Modules: ITSM, CSM, Service Catalog, CMDB
  • Scripting: JavaScript, AngularJS
  • Integrations: REST/SOAP, MID Server, Integration Hub
  • DevOps: Git, Jenkins, CICD pipelines

Soft Skills:

  • Detail-oriented and proactive
  • Team player and mentor
  • Ownership from design to deployment