Negotiable
Outside
Remote
USA
Summary: The ServiceNow Senior Developer is responsible for enhancing the ServiceNow platform, focusing on Incident Management, Service Catalog, and CMDB. The role involves developing scalable solutions to reduce Mean Time to Recovery (MTTR) and improve user experience. The developer will customize modules, integrate DevOps tools, and optimize workflows. A strong background in ServiceNow development and technical skills in scripting and integrations is essential for success in this position.
Key Responsibilities:
- Customize and extend modules: CSM, Incident, Service Catalog, CMDB
- Develop scripts using JavaScript, Glide API, Jelly, AngularJS
- Integrate DevOps tools: Git, Jenkins, ServiceNow CICD
- Conduct code reviews and write test cases
- Recommend efficient technical solutions
- Optimize workflows and dashboards
Key Skills:
- 12+ years of ServiceNow development experience
- Certified Application Developer (CAD) or equivalent
- Proven success in reducing MTTR and meeting SLAs
- Modules: ITSM, CSM, Service Catalog, CMDB
- Scripting: JavaScript, AngularJS
- Integrations: REST/SOAP, MID Server, Integration Hub
- DevOps: Git, Jenkins, CICD pipelines
- Detail-oriented and proactive
- Team player and mentor
- Ownership from design to deployment
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
ServiceNow Senior Developer
Responsible for enhancing the ServiceNow platform across Incident Management, Service Catalog, and CMDB.
Develop scalable solutions, reduce MTTR, and improve user experience.
Key Responsibilities:
- Customize and extend modules: CSM, Incident, Service Catalog, CMDB
- Develop scripts using JavaScript, Glide API, Jelly, AngularJS
- Integrate DevOps tools: Git, Jenkins, ServiceNow CICD
- Conduct code reviews and write test cases
- Recommend efficient technical solutions
- Optimize workflows and dashboards
Qualifications:
- 12+ years of ServiceNow development experience
- Certified Application Developer (CAD) or equivalent
- Proven success in reducing MTTR and meeting SLAs
Technical Skills:
- Modules: ITSM, CSM, Service Catalog, CMDB
- Scripting: JavaScript, AngularJS
- Integrations: REST/SOAP, MID Server, Integration Hub
- DevOps: Git, Jenkins, CICD pipelines
Soft Skills:
- Detail-oriented and proactive
- Team player and mentor
- Ownership from design to deployment