ServiceNow SDET Consultant (Software Development Engineer in Test)
Posted 1 day ago by Radyant Inc.
Negotiable
Undetermined
Remote
Remote
Summary: The ServiceNow SDET Consultant role focuses on enhancing software quality and test automation for the enterprise ServiceNow platform. The position requires designing and implementing scalable automated testing frameworks, integrating quality gates into CI/CD pipelines, and advising on platform upgrade readiness. The ideal candidate will possess a developer's mindset and extensive experience with ServiceNow and modern UI architectures. Active security clearance is required for this position.
Key Responsibilities:
- Architect and scale an enterprise-wide automation framework leveraging ServiceNow ATF alongside external automation tools.
- Develop reusable Custom ATF Test Steps and Step Configurations using Server-Side and Client-Side JavaScript.
- Design and implement "Shift-Left" testing strategies by integrating automated test suites into DevOps pipelines.
- Build and maintain automated testing strategies for modern, complex interfaces including ServiceNow Workspace UI and Service Portals.
- Implement advanced test-data management strategies and design automated scripts for mock transactional data.
- Own the technical regression strategy for bi-annual ServiceNow platform upgrades and analyze test failures.
- Act as a trusted advisor to developers and stakeholders, establishing development standards for testability.
Key Skills:
- 5+ years of core technical experience within the ServiceNow ecosystem as a Developer or SDET.
- Expert-level JavaScript proficiency and strong knowledge of ServiceNow API structures.
- Deep understanding of web technologies and modern front-end frameworks like AngularJS, React, and Next.js.
- Proven experience scripting and validating complex inbound/outbound integrations.
- Hands-on experience with source control tools and building automated pipelines.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
ServiceNow SDET Consultant (Software Development Engineer in Test)
Location: Remote
Need active security clearance
Position Overview
We are seeking a highly skilled ServiceNow SDET Consultant to champion software quality and test automation architecture across our enterprise ServiceNow platform. In this consultative, engineering-heavy role, you will design, develop, and implement scalable automated testing frameworks that go far beyond out-of-the-box configurations.
You will treat test suites as production-grade software writing clean, maintainable JavaScript, building custom Automated Test Framework (ATF) components, and seamlessly embedding quality gates into our CI/CD pipelines. The ideal candidate brings a developer s mindset to quality engineering, possesses deep familiarity with modern workspace UI architectures, and can advise stakeholders on platform upgrade readiness strategies.
Key Responsibilities
- Automation Framework Engineering: Architect and scale an enterprise-wide automation framework leveraging ServiceNow ATF (Automated Test Framework) alongside external automation tools (e.g., Selenium, Playwright, or Cypress) where cross-platform end-to-end testing is required.
- Custom Test Engineering: Develop reusable Custom ATF Test Steps and Step Configurations using Server-Side (Glide API, Script Includes) and Client-Side JavaScript to handle complex custom widgets, asynchronous integrations, and advanced UI behaviors.
- Pipeline & CI/CD Integration: Design and implement "Shift-Left" testing strategies by integrating automated test suites into DevOps pipelines (via GitHub Actions, GitLab CI, or Azure DevOps), enabling automated regression testing on every code commit or Update Set batching.
- Next-Gen UI Testing: Build and maintain automated testing strategies for modern, complex interfaces including ServiceNow Workspace UI, Service Portals / EC Pro, and Configurable Dashboards.
- Data-Driven Test Architecture: Implement advanced test-data management strategies. Design automated scripts that independently provision, track, and cleanly tear down their own mock transactional data without polluting production-bound configurations.
- Platform Upgrade Leadership: Own the technical regression strategy for bi-annual ServiceNow platform upgrades. Analyze skipped changes, evaluate test failures to isolate true platform regressions from test script issues, and accelerate upgrade timelines.
- Technical Consulting & Governance: Act as a trusted advisor to developers, architects, and business stakeholders. Establish development standards for testability, conduct code reviews for test automation scripts, and define platform quality metrics.
Technical Qualifications
- ServiceNow Development Background: 5+ years of core technical experience within the ServiceNow ecosystem, acting as a Developer or SDET, with a comprehensive mastery of ATF.
- Advanced Scripting & Web Languages: Expert-level JavaScript proficiency. Strong working knowledge of ServiceNow API structures (GlideRecord, GlideAggregate, RESTMessageV2, g_form, g_user).
- Modern UI & Framework Architecture: Deep understanding of web technologies (HTML5, CSS3, JSON, XML) and modern front-end frameworks like AngularJS, React, and Next.js, which is critical for interacting with and testing custom Workspace UI structures.
- Integration Testing Expertise: Proven experience scripting and validating complex inbound/outbound integrations (REST/SOAP) and event-driven architectures.
- DevOps & Git Tooling: Hands-on experience with source control tools (Git/GitHub), branch management strategies, and building automated pipelines.
Preferred Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Highly Desirable: ServiceNow Micro-Certification: Automated Test Framework or DevOps.
- Plus: Industry QA certifications (e.g., ISTQB Advanced Technical Test Analyst).
Consulting & Professional Competencies
- Problem-Solving & Root Cause Analysis: Ability to debug complex platform issues by tracing errors through System Logs, Browser Consoles, Script Includes, and Access Control Lists (ACLs).
- Consultative Communication: Exceptional ability to communicate technical testing architectures, defect metrics, and risk assessments to both technical teams and C-level stakeholders.
- Agile Mentality: Comfortable operating in fast-paced Scrum environments, actively contributing to sprint planning, and converting user stories into automated technical acceptance criteria.