Negotiable
Undetermined
Remote
Remote
Summary: The ServiceNow Master Architect role is focused on leading enterprise-level ServiceNow transformations, emphasizing platform governance and operational model design. The position requires a commitment to support availability during Pacific Time business hours and participation in live sessions. Candidates must possess a strong background in ServiceNow and relevant certifications. A bachelor's degree in a related field is also required, along with advanced credentials.
Key Responsibilities:
- Lead enterprise ServiceNow transformation initiatives.
- Oversee platform governance and CMDB maturity.
- Develop roadmap strategies for SPM, SAM, and ITOM.
- Design organizational ServiceNow operating models.
- Participate in live working sessions for a minimum of 6 hours per week.
Key Skills:
- Enterprise ServiceNow transformation experience.
- Platform governance expertise.
- Knowledge of CMDB maturity and roadmap strategy.
- Experience with SPM, SAM, and ITOM.
- Strong design skills for ServiceNow operating models.
- Bachelor's degree in Computer Science, IT, or related field.
- Advanced credentials (CMA, CTA, CIS, ITIL).
- Certifications: CMA, CTA, CIS-ITSM / SPM / ITOM.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
ServiceNow Master Architect
Remote, with support availability during 8:00 a.m. 5:00 p.m. Pacific Time and participation in live working sessions minimum 6 hours per week
Minimum Qualification Enterprise ServiceNow transformation experience; platform governance, CMDB maturity, roadmap strategy, SPM, SAM, ITOM, organizational ServiceNow operating model design
Minimum Education Bachelor s in Computer Science / IT / related field (or equivalent experience) plus advanced credentials (CMA, CTA, CIS, ITIL)
Certification (Must) CMA, CTA, CIS-ITSM / SPM / ITOM