Title: ServiceNow Lead Technical Consultant - ITSM/HAM
Certifications Required: CSA, CAD, ITSM, HAM
Location: Remote, PST Time zone
Additional Details
- Senior, hands-on ServiceNow technical architect able to both advise and build.
- Deep experience with ITSM intake and catalog architecture, including record producers, with a track record of designing for scalability and maintainability.
- Demonstrated HAM implementation experience.
- Service Portal design and configuration experience.
- Integrations experience.
- Comfortable operating in a compressed, fixed-fee delivery environment with an active UAT and Go-Live timeline.