Negotiable
Undetermined
Remote
Remote
Must Have:
- All typical responsibilities of a ServiceNow lead developer/ technical consultant
- Proven success as a lead consultant operating with minimal oversight
- Deep expertise in ITSM & ITOM product capabilities
- Expert in service catalog, ITSM process integration, data foundations (CMDB & CSDM), flow designer, integration hub, REST APIs, scoped applications
- ServiceNow Certified System Administrator (CSA)
Nice to Have:
- Certified Implementation Specialist ServiceNow ITSM (CIS-ITSM)
- ServiceNow Certified Application Developer (CAD)
Detailed scope of work
- This is an Agile scrum approach for 8 weeks (Sprint 0 + Sprints 1-3)
- The DT Services team will work with the CCF team to design, build, and implement a ServiceNow-based Application Infrastructure Change Request capability that will include and adhere to CCF requirements for,
- Service catalog and request models
- Business and technical approval workflows
- ITSM process integration
- Governance, controls, and audit support
- User experience and self-service enhancements
ServiceNow Technical Consultant / Developer (Onshore)
- Responsible for the configuration and customization of the technical solution tasks and activities driven by the prioritized agile/scrum stories defined for each sprint
- Develops and configures various areas of the solution s technical architecture.
- Design, develop, and configure workflows, forms, scripts, and screen tailoring, workflow administration, report setup, data imports, custom scripting, and third-party software integrations underlying logic leveraging ServiceNow development best practices and coding standards
- Design technical solutions to address complex requirements, evaluating alternate solutions, identifying the best option, and implementing the solution
- Responsible for the configuration and customization of the technical solution tasks and activities driven by the prioritized agile/scrum stories defined for each sprint
- Develops and configures various areas of the solution s technical architecture.
- Design, develop, and configure workflows, forms, scripts, and screen tailoring, workflow administration, report setup, data imports, custom scripting, and third-party software integrations underlying logic leveraging ServiceNow development best practices and coding standards
- Design technical solutions to address complex requirements, evaluating alternate solutions, identifying the best option, and implementing the solution