ServiceNow Lead / Architect (Jira Integration)
Posted 3 days ago by TSQ Systems Inc
Negotiable
Undetermined
Remote
Remote
Summary: We are seeking an experienced ServiceNow Lead / Architect with strong expertise in Jira integration to support a large-scale financial services client. The ideal candidate will lead ServiceNow architecture, platform design, integrations, and enterprise workflow modernization initiatives while collaborating with cross-functional business and technology teams. This role requires an individual who can drive solution architecture, implement best practices, and deliver scalable ServiceNow solutions integrated with Jira and other enterprise systems.
Key Responsibilities:
- Lead architecture and design of ServiceNow platform solutions across enterprise environments
- Design and implement integrations between ServiceNow and Jira using REST/SOAP APIs, middleware, or integration hubs
- Work closely with stakeholders to gather business requirements and translate them into technical solutions
- Provide technical leadership for ServiceNow implementations, upgrades, and enhancements
- Define platform governance, security standards, and best practices
- Configure and customize ServiceNow modules including ITSM, ITOM, CMDB, Incident, Change, and Problem Management
- Collaborate with Agile, DevOps, and project management teams using Jira workflows
- Conduct code reviews and mentor developers and administrators
- Troubleshoot integration and platform-related issues
- Support release planning, deployment activities, and production stability
Key Skills:
- Multiple years of IT experience with strong ServiceNow platform expertise
- ServiceNow Lead or Architect
- Hands-on experience integrating ServiceNow with Jira
- Strong understanding of REST APIs, web services, IntegrationHub, and scripting
- Experience with ServiceNow ITSM and related modules
- Knowledge of CMDB, workflow automation, and service catalog design
- Experience working in Agile/Scrum environments
- Excellent communication and stakeholder management skills
- Financial services domain experience preferred
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Title: ServiceNow Lead / Architect (Jira Integration)
Location: Dallas, TX
Duration: Long term
Industry: Financial
Initial onsite presence required in Dallas, TX for first 2 months
Summary:
We are seeking an experienced ServiceNow Lead / Architect with strong expertise in Jira integration to support a large-scale financial services client. The ideal candidate will lead ServiceNow architecture, platform design, integrations, and enterprise workflow modernization initiatives while collaborating with cross-functional business and technology teams.
This role requires an individual who can drive solution architecture, implement best practices, and deliver scalable ServiceNow solutions integrated with Jira and other enterprise systems
Key Responsibilities
Lead architecture and design of ServiceNow platform solutions across enterprise environments
Design and implement integrations between ServiceNow and Jira using REST/SOAP APIs, middleware, or integration hubs
Work closely with stakeholders to gather business requirements and translate them into technical solutions
Provide technical leadership for ServiceNow implementations, upgrades, and enhancements
Define platform governance, security standards, and best practices
Configure and customize ServiceNow modules including ITSM, ITOM, CMDB, Incident, Change, and Problem Management
Collaborate with Agile, DevOps, and project management teams using Jira workflows
Conduct code reviews and mentor developers and administrators
Troubleshoot integration and platform-related issues
Support release planning, deployment activities, and production stability
Required Skills & Qualifications
Multiple years of IT experience with strong ServiceNow platform expertise
ServiceNow Lead or Architect
Hands-on experience integrating ServiceNow with Jira
Strong understanding of REST APIs, web services, IntegrationHub, and scripting
Experience with ServiceNow ITSM and related modules
Knowledge of CMDB, workflow automation, and service catalog design
Experience working in Agile/Scrum environments
Excellent communication and stakeholder management skills
Financial services domain experience preferred
Preferred Qualifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist or Certified Technical Architect (CTA) preferred
Experience with cloud platforms and enterprise integrations is a plus
TSQ Systems, is an Equal Opportunities Employer. The organization provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status or medical history. As such, we operate a merit-based recruitment system.