ServiceNow ITSM & ITOM Engineer

ServiceNow ITSM & ITOM Engineer

Posted Today by ST Global Tech LLC

Negotiable
Undetermined
Remote
United Kingdom

Summary: The ServiceNow ITSM & ITOM Engineer role involves managing and administering ServiceNow modules such as Incident Management, Problem Management, Change Management, Knowledge Management, and Service Catalog. The position is remote and based in the UK, focusing on contract setup, workflow administration, and reporting. The engineer will be responsible for integrating various modules to enhance IT service management and operations.

Key Responsibilities:

  • Contract setup for ServiceNow modules
  • Administration of service catalog and workflows
  • Reporting on ITSM and ITOM processes
  • Integration of modules including Incident Management, Problem Management, Change Management, and Knowledge Management

Key Skills:

  • Experience with ServiceNow ITSM and ITOM
  • Knowledge of Incident, Problem, Change, and Knowledge Management
  • Workflow administration skills
  • Reporting capabilities within ServiceNow
  • Integration experience with ServiceNow modules

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

ServiceNow ITSM & ITOM Engineer

Location: UK, Remote

Contract setup, service catalog, workflow administration, reporting, and integrating modules like Incident Management, Problem Management, Change Management, Knowledge Management, Service Catalog