ServiceNow ITOM Lead Technical Consultant
Posted 4 days ago by 1752215484
Negotiable
Outside
Remote
USA
Summary: The ServiceNow ITOM Lead Technical Consultant role involves leading ITOM initiatives with a focus on Discovery, CMDB, and CSDM. The consultant will engage in workshop sessions, refine stories, demo solutions, configure solutions, and provide advisory support to a knowledgeable customer. This position requires a confident and outgoing personality to effectively collaborate with the client. The expected workload is approximately 28 hours per week during the workshop sessions in August.
Key Responsibilities:
- Support workshop sessions focused on ITOM initiatives.
- Refine user stories and demo solutions.
- Configure solutions based on client needs.
- Provide advisory support to the customer.
Key Skills:
- Strong knowledge of ITOM, specifically Discovery, CMDB, and CSDM.
- Experience in leading technical consulting sessions.
- Ability to engage confidently with clients.
- Strong communication and interpersonal skills.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Job Details: Need a strong ITOM Lead TC with Discovery, CMDB and CSDM. The consultant would be supporting workshop sessions, refining stories, demo solution, configuring solution and provide advisory support. This is a demanding customer who is very familiar with ITOM and we need a resource that is confident, prescriptive with an outgoing personality to work with this customer. Expect workshops sessions to be Aug 4 week and should average around 28 hrs. a week.