Required Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
- 8-12 years of total IT experience.
- Minimum 8 years of hands-on ServiceNow experience.
- Proven experience delivering enterprise-scale ServiceNow implementations.
- Strong hands-on expertise in:
- CMDB Design & Governance
- Discovery
- Service Mapping
- CSDM
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- ITSM
- ITOM
- Experience designing configuration item hierarchies, service models, application models, and CI relationships.
- Strong scripting and development experience within the ServiceNow platform.
- Experience integrating ServiceNow with enterprise systems and third-party tools.
- Excellent communication, stakeholder management, and consulting skills.
Preferred Certifications
- ServiceNow Certified Technical Architect (CTA)
- Certified Implementation Specialist – Discovery
- Certified Implementation Specialist – Hardware Asset Management
- Certified Implementation Specialist – Software Asset Management
- ServiceNow Certified Application Developer
- ServiceNow Data Foundations (CMDB & CSDM)
- ServiceNow Certified System Administrator
Key Skills
- ServiceNow Platform Architecture
- CMDB Data Modeling
- CSDM Implementation
- Discovery & Service Mapping
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- ITSM & ITOM
- Integration Architecture
- JavaScript & ServiceNow Scripting
- Governance & Data Quality
- Client Engagement & Stakeholder Management
- Team Mentoring & Technical Leadership
IR35 Status:
Not specified