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ServiceNow IT Asset Management (ITAM) SME – SAM Implementation

Posted 1 day ago by Conch Technologies

Job Description

We are looking for an experienced ITAM SME with strong expertise in Software Asset Management (SAM) implementation. The candidate will be responsible for designing, implementing, and improving ITAM/SAM processes and ensuring effective management of software assets, licenses, and compliance.

Key Responsibilities

  • Lead SAM/ITAM implementation projects from planning through deployment.
  • Define and implement ITAM and SAM processes, policies, and best practices.
  • Manage software licenses, contracts, entitlements, and compliance.
  • Perform software license reconciliation and identify compliance risks.
  • Work with stakeholders to gather requirements and translate them into SAM solutions.
  • Support software discovery, inventory, normalization, and reconciliation.
  • Coordinate with procurement, IT, security, finance, and application teams.
  • Prepare reports and dashboards related to software usage, licensing, and compliance.
  • Support audits and vendor license reviews.
  • Identify opportunities for software cost optimization and license rationalization.
  • Provide SME guidance and support during implementation and post-go-live activities.

Required Skills

  • 5+ years of experience in IT Asset Management / Software Asset Management.
  • Strong experience in SAM implementation and process design.
  • Knowledge of software licensing models and compliance.
  • Experience with software discovery, inventory, entitlement management, and reconciliation.
  • Familiarity with ServiceNow ITAM/SAM or other SAM tools.
  • Strong stakeholder management and communication skills.
  • Experience working with major software vendors such as Microsoft, Oracle, IBM, Adobe, etc. is preferred.

Nice to Have: ServiceNow SAM Professional, ITIL, or other ITAM/SAM certifications

Rate:
Not specified
Location:
Remote
IR35 Status:
Not specified
Remote Status:
Remote
Industry:
IT
Seniority Level:
Senior

Take-Home Pay

Not Available

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