ServiceNow IRM Lead

Summary: The ServiceNow IRM Lead is responsible for the end-to-end implementation of ServiceNow's IRM and GRC modules, collaborating with various teams to design and develop risk management solutions. This role involves architecting risk frameworks, defining risk scoring methodologies, and ensuring integration with other systems for unified risk tracking. The position also requires establishing governance standards and providing technical guidance to ensure high-quality delivery. Additionally, the lead will conduct audits and health checks while aligning the IRM processes with regulatory frameworks.

Key Responsibilities:

• Lead the end-to-end implementation of ServiceNow IRM and GRC modules (Policy & Compliance, Risk, Audit, and Vendor Risk Management).
• Collaborate with business, risk, audit, and compliance teams to gather requirements, define scope, and design IRM solutions.
• Architect and oversee the development of risk frameworks, workflows, indicators, and control management processes within ServiceNow.
• Define and implement risk scoring methodologies, continuous monitoring, and reporting dashboards to improve enterprise risk visibility.
• Drive integration of IRM with CMDB, Security Operations, Vulnerability Response, and third-party tools for unified risk tracking.
• Establish and enforce governance standards, best practices, and data models for IRM processes.
• Provide leadership and technical guidance to developers and administrators, ensuring high-quality configuration and delivery.
• Conduct platform health checks, audits, and optimization of IRM-related applications and workflows.
• Partner with InfoSec and compliance teams to align ServiceNow IRM with regulatory frameworks (ISO 27001, NIST, SOX, GDPR).
• Lead stakeholder communication, project planning, and delivery of key milestones in Agile/Scrum environments.
• Drive training, documentation, and change management for business users and risk owners.

Key Skills:

• Expertise in ServiceNow IRM and GRC modules.
• Strong understanding of risk management frameworks and methodologies.
• Experience in Agile/Scrum project management.
• Ability to collaborate with cross-functional teams.
• Technical leadership and guidance skills.
• Knowledge of regulatory frameworks such as ISO 27001, NIST, SOX, GDPR.
• Strong communication and stakeholder management skills.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT