ServiceNow Functional Consultant Integration Lead

ServiceNow Functional Consultant Integration Lead

Posted 3 days ago by 1757741653

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Negotiable
Outside
Remote
USA
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Agile Methodology Application Programming Interface (API) Configuration Management Databases Contract Lifecycle Management Contract Management Data Governance Data Management Platforms Data Modeling E-Business Information Technology Consulting Integration Testing IT Service Management JIRA Lifecycle Management Management Microsoft Azure Oracle E-Business Suite ServiceNow Stakeholder Management User Acceptance Testing (UAT)

Summary: We are seeking an experienced ServiceNow Functional Consultant to lead a critical integration initiative involving ServiceNow and multiple third-party systems. The consultant will collaborate with business and IT teams to capture requirements, translate them into technical designs, and oversee implementation during a 2-month execution phase. This role is fully remote and requires strong integration skills with various platforms. The position is outside IR35, indicating a favorable contracting arrangement.

Key Responsibilities:

  • Lead discovery workshops with business stakeholders to understand current processes and define integration requirements
  • Gather, analyze, and document functional and non-functional requirements for ServiceNow integrations
  • Translate business needs into detailed design documents and technical requirement specifications
  • Collaborate with technical developers to build API integrations (REST/SOAP) between ServiceNow and systems like Contract Lifecycle Management (CLM), CMDB/Asset Inventory, and others
  • Define data mappings, transformation logic, and error handling frameworks
  • Create test plans and support UAT and integration testing cycles
  • Maintain traceability of requirements through the lifecycle of the project
  • Serve as the primary liaison between the customer, ServiceNow developers, and external system teams

Key Skills:

  • Strong functional understanding of ServiceNow and IntegrationHub capabilities
  • Proven experience in designing and delivering integrations with 3rd-party systems using REST/SOAP APIs
  • Experience working with Contract Systems, Procurement tools, and Asset Inventory platforms
  • Strong ability to create BRDs, FRDs, Interface Control Documents (ICDs), and other functional artifacts
  • Familiarity with CMDB data modeling and lifecycle workflows
  • Excellent verbal and written communication skills, including client-facing experience
  • Experience working in Agile environments and familiarity with tools like JIRA or Azure DevOps

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Solution IT Inc. is looking for ServiceNow Functional Consultant Integration Lead for one of its clients in Remote (CST)

Job Title: ServiceNow Functional Consultant Integration Lead

Summary

We are seeking an experienced ServiceNow Functional Consultant to lead a critical integration initiative involving ServiceNow and multiple third-party systems such as Contract Management platforms and Asset Inventory tools. The consultant will work closely with the client's business and IT teams to capture functional requirements, translate them into detailed technical designs, and oversee implementation through a 2-month intensive execution phase.

Responsibilites

  • Lead discovery workshops with business stakeholders to understand current processes and define integration requirements
  • Gather, analyze, and document functional and non-functional requirements for ServiceNow integrations
  • Translate business needs into detailed design documents and technical requirement specifications
  • Collaborate with technical developers to build API integrations (REST/SOAP) between ServiceNow and systems like Contract Lifecycle Management (CLM), CMDB/Asset Inventory, and others
  • Define data mappings, transformation logic, and error handling frameworks
  • Create test plans and support UAT and integration testing cycles
  • Maintain traceability of requirements through the lifecycle of the project
  • Serve as the primary liaison between the customer, ServiceNow developers, and external system teams

Required Skills

  • Strong functional understanding of ServiceNow and IntegrationHub capabilities
  • Proven experience in designing and delivering integrations with 3rd-party systems using REST/SOAP APIs
  • Experience working with Contract Systems, Procurement tools, and Asset Inventory platforms
  • Strong ability to create BRDs, FRDs, Interface Control Documents (ICDs), and other functional artifacts
  • Familiarity with CMDB data modeling and lifecycle workflows
  • Excellent verbal and written communication skills, including client-facing experience
  • Experience working in Agile environments and familiarity with tools like JIRA or Azure DevOps

Nice to Have:

  • ServiceNow certifications (CSA, CIS ITSM, Integration Hub, or similar)
  • Experience in regulated environments (e.g., healthcare)
  • Knowledge of security and data governance in integration projects.

Work Site: Remote (CST)

Duration: 6+ Months

Expected Start Date: Immediate

Number of Positions: 1

Please send your responses back to

About Solution IT

Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston, Massachusetts.

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