ServiceNow Financial Services Operations (FSO) Architect - Remote

ServiceNow Financial Services Operations (FSO) Architect - Remote

Posted Today by 1758020703

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Negotiable
Outside
Remote
USA
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Agile Methodology Application Programming Interface (API) Budgeting Certified Scrum Master (CSM) Configuration Management Databases Continuous Integration and Continuous Delivery Data Modeling DevOps Financial Services JavaScript (Programming Language) Management Scripting ServiceNow Stakeholder Management Workflows

Summary: The ServiceNow Financial Services Operations (FSO) Architect is a strategic technical leader responsible for designing and delivering scalable solutions on the ServiceNow platform, specifically for the Financial Services industry. This role requires collaboration with stakeholders to translate business needs into technical solutions and involves leading the development of a Minimum Viable Product (MVP). The architect will also provide technical leadership and ensure adherence to governance and best practices. The position is remote and focuses on delivering complex technology projects effectively.

Key Responsibilities:

  • Lead the design and implementation of end-to-end ServiceNow FSO solutions, including workflows for claims, operations, and customer service.
  • Define, scope, and deliver a Minimum Viable Product (MVP) to validate business value.
  • Act as a subject matter expert for the ServiceNow platform, providing architectural guidance and mentorship.
  • Design and implement complex integrations between ServiceNow FSO and other enterprise systems.
  • Collaborate with business leaders and product owners to create a clear ServiceNow roadmap.
  • Define and maintain platform governance, ensuring adherence to architecture guardrails and best practices.

Key Skills:

  • 8+ years of progressive experience in technology architecture and implementation, with at least 3 years as a ServiceNow architect.
  • Proven experience leading architecture and design for large-scale programs.
  • Deep expertise in the ServiceNow platform, focusing on Financial Services Operations (FSO) and/or Customer Service Management (CSM).
  • Proficiency in scripting languages such as JavaScript and Glide API.
  • Strong understanding of data modeling, CMDB design, and platform data strategies.
  • Familiarity with agile methodologies, CI/CD pipelines, and DevOps tools.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

ServiceNow FSO Architect

Remote work

Duration: 12 Months+

We are seeking a highly skilled and experienced ServiceNow Financial Services Operations (FSO) Architect to join our team. The ideal candidate will be a strategic technical leader responsible for designing and delivering robust, scalable, and secure solutions on the ServiceNow platform, with a specific focus on the Financial Services industry. This role will involve close collaboration with business stakeholders, product owners, and development teams to translate business needs into technical solutions. A key responsibility will be to lead the creation of a Minimum Viable Product (MVP) to demonstrate value and accelerate adoption.

Responsibilities

  • Solution Architecture & Design:Lead the design and implementation of end-to-end ServiceNow FSO solutions, including workflows for claims, operations, and customer service. Translate business and technical requirements into an architectural blueprint, ensuring alignment with enterprise standards and long-term goals.
  • MVP Development & Delivery:Take the lead in defining, scoping, and delivering a Minimum Viable Product (MVP) to quickly validate business value and provide a foundation for future development.
  • Technical Leadership:Act as a subject matter expert for the ServiceNow platform, providing architectural guidance and mentorship to development teams and stakeholders.
  • Integration & Automation:Design and implement complex integrations between ServiceNow FSO and other enterprise systems using tools like IntegrationHub, REST/SOAP APIs, and MID Servers.
  • Stakeholder Engagement:Collaborate with business leaders, product owners, and other teams to understand their objectives and translate them into a clear ServiceNow roadmap.
  • Governance & Best Practices:Define and maintain platform governance, ensuring solutions adhere to ServiceNow architecture guardrails, best practices, and security standards.

Qualifications

Experience:

  • 8+ years of progressive experiencein technology architecture and implementation, with at least 3 years of hands-on experience as a ServiceNow architect.
  • Proven experience leading the architecture and design for large-scale programs.
  • Demonstrated ability to deliver complex technology projects on time and on budget.
  • Technical Skills:
  • Deep expertise in the ServiceNow platform, with a focus on Financial Services Operations (FSO)and/or Customer Service Management (CSM).
  • Proficiency in scripting languages used in ServiceNow, such as JavaScript and Glide API.
  • Strong understanding of data modeling, CMDB design, and platform data strategies.
  • Familiarity with agile methodologies, CI/CD pipelines, and DevOps tools.

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