Job Description for ServiceNow Architect
Required Skills:
Senior ServiceNow architect with end-to-end platform design ownership
RBAC/ACL design, Service Portal, Flow Designer, Script Includes, scoped application architecture
Inbound/outbound integration design (scripted REST APIs, mTLS, certificate/keystore handling)
Data model design and knowledge/user criteria access control
Federal delivery experience (FedRAMP, Section 508, CUI)
US person, CONUS-based work only
Role Description:
- This role involves being a ServiceNow expert guiding clients through the most complex and demanding ServiceNow implementations and providing advice on best practices (ServiceNow and IBM).
- This individual will need to be ambitious work independently and also mentor and lead the developer(s) & business process consultant(s).
- The ability to handle change ambiguity and good time management will be critical in this role.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
Job Description for ServiceNow Senior Developer:
Required Skills:
Senior ServiceNow developer
Server-side scripting (GlideRecord, Script Includes, Business Rules), client scripting
Service Portal widget development, Flow Designer, scoped app development
REST integration; certificate/keystore config (BCFKS/mTLS a strong plus)
Update set and deployment discipline
Federal experience preferred
US person, CONUS-based work only
Role Description:
- The ServiceNow Developer will be responsible for designing, developing, and maintaining applications and workflows on the ServiceNow platform.
- This role includes creating custom solutions, integrating with third-party systems, and enhancing platform capabilities to meet business needs.
- The developer will also collaborate with stakeholders to gather requirements, troubleshoot issues, and ensure adherence to coding standards and platform best practices.
- The ServiceNow developer is expected to actively participate in defining, refining, and grooming user stories, ensuring they are well-scoped, technically feasible to meet the client’s functional and technical requirements.