ServiceNow Developer with Hardware Asset Mgt exp

This international industry leader has an immediate need for a ServiceNow Developer with hands-on Hardware Asset Management experience. This position is fully remote. You will develop and enhance ServiceNow solutions to automate lifecycle processes, with a focus on HAM-centric automation including orchestration, exception handling, and compliance. Drive delivery across cross-functional teams and vendors through proactive follow-up, escalation, and issue resolution.

Contract Duration: 6 months initially

Required Skills & Experience

• Minimum 6 years of hands?on experience in ServiceNow development
• Strong experience with ServiceNow platform development, including scoped applications, Flow Designer, Integration Hub, and App Engine Studio
• Proficient in JavaScript, Glide API, Flow Designer, and App Engine Studio
• Strong hands?on experience creating and configuring:
  • Business Rules
  • Client Scripts
  • UI Policies
  • UI Actions
  • Script Includes
  • Workflows
• Knowledge of Access Control Rules (ACLs), UI Policies, and Data Policies
• Experience developing integrations between ServiceNow and external systems using REST/SOAP APIs, Integration Hub, and custom integrations
• Hands?on experience with Hardware Asset Management (ITAM / HAM Pro), including lifecycle states and substates, EOL / EOS logic, refresh processes, and exception handling
• Experience troubleshooting complex ServiceNow issues across platform, integrations, flows, and scoped applications
• Experience with version upgrades, clone management and how they affect HAM and Scoped Applications
• Proven experience working with cross?domain teams and external vendors, proactively driving progress and resolving blockers to deliver end?to?end solutions

• ServiceNow Certified System Administrator (CSA) - Mandatory
• Certified Implementation Specialist (CIS) - Preferred
• Certified Application Developer (CAD) - Preferred
• Knowledge of other ServiceNow modules such as:
  • ITSM
  • ITOM
  • Customer Service Management (CSM)
  • Operational Technology (OT)
  • HAM Pro
• Experience integrating ServiceNow with SAP and SAP Ariba, including procurement, asset, or lifecycle?related workflows

• Member of the Hardware Asset Excellence product development team with a primary focus on automated Hardware Asset Management solutions and ServiceNow platform capabilities
• Design, implement, and optimize ServiceNow solutions and applications aligned to the product roadmap
• Drive technical solutions end to end, from design through delivery, with minimal oversight
• Provide advanced support to other teams and lead the investigation and resolution of complex problems
• Ensure compliance with ServiceNow development standards and security policies
• Stay updated with ServiceNow releases and recommend feature adoption

• Develop and enhance ServiceNow solutions and applications to automate manual and lifecycle driven processes
• Design and implement HAM centric automation, including lifecycle orchestration, exception handling, and compliance validation
• Improve data quality, integrity, and consistency across hardware asset lifecycles
• Design, implement, and support integrations related to asset lifecycle, vendor data, and downstream systems
• Drive delivery across cross domain teams and external vendors, including proactive follow up, escalation, and issue resolution
• Apply ServiceNow best practices related to system performance, security, upgradability, and user experience
• Provide advanced support and troubleshooting for complex ServiceNow related issues

• Excellent analytical and problem?solving skills
• Ability to manage multiple assignments and priorities in a fast?paced environment
• Strong stakeholder management and communication skills
• Ability to work independently and operate effectively in situations with ambiguity or limited documentation