Summary: The ServiceNow Developer (Dynatrace) role involves working remotely within the financial sector on a 6-month initial contract, focusing on integrating Dynatrace with ServiceNow. The position requires strong ITOM experience and expertise in managing ServiceNow's CMDB and Event Management in relation to Dynatrace. The role is expected to resolve design issues and ensure seamless integration between the two platforms. Extensions to the contract are likely based on performance and project needs.

Key Responsibilities:

• Strong ITOM experience
• Understand the Service Graph Connector for Dynatrace
• Service Mapping tree using Dynatrace tags
• Identification and Reconciliation Engine (IRE) in ServiceNow
• Resolve design issues between Dynatrace and current ServiceNow setup
• Dynatrace Incident Integration which pushes incidents and events into ServiceNow
• Navigate existing integrations and alerts in ServiceNow

Key Skills:

• Expertise in ServiceNow and Dynatrace
• Strong ITOM knowledge
• Experience with Service Graph Connector
• Ability to manage CMDB and Event Management
• Problem-solving skills for design issues
• Experience with incident integration

Salary (Rate): 400

City: undetermined

Country: UK

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT