Summary: The role of ServiceNow Developer (Dynatrace) involves working remotely within the financial sector on a 6-month initial contract. The primary focus is on integrating Dynatrace with ServiceNow, ensuring that the configuration management database (CMDB) and event management are not adversely affected. The position requires strong ITOM experience and expertise in ServiceNow and Dynatrace integration. Extensions to the contract are likely based on performance and project needs.

Key Responsibilities:

• Strong ITOM experience
• Understand the Service Graph Connector for Dynatrace
• Service Mapping tree using Dynatrace tags
• Identification and Reconciliation Engine (IRE) in ServiceNow
• Resolve design issues between Dynatrace and current ServiceNow setup
• Dynatrace Incident Integration which pushes incidents and events into ServiceNow
• Navigate existing integrations and alerts in ServiceNow

Key Skills:

• Expertise in ServiceNow and Dynatrace
• Strong ITOM experience
• Understanding of Service Graph Connector for Dynatrace
• Experience with Service Mapping and Incident Integration
• Problem-solving skills related to design issues in integrations

Salary (Rate): 400

City: undetermined

Country: England

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT