ServiceNow Developer / Architect
Posted Today by Connexions Data Inc
Negotiable
Undetermined
Remote
Remote
Summary: The ServiceNow Developer / Architect role involves supporting the daily operations and maintenance of the ServiceNow platform, ensuring its stability and performance. The position requires collaboration with cross-functional teams to design and implement new features while addressing user incidents and service requests. The role is remote and offers a long-term engagement lasting over 12 months. Immediate start is available for qualified candidates.
Key Responsibilities:
- Support daily operations and routine maintenance of the ServiceNow platform, ensuring stability, security, and optimal performance.
- Address and resolve incidents, service requests, and issues reported by users, maintaining a high level of customer satisfaction. Participate in the design, development, testing, and implementation of new ServiceNow features, modules, integrations, and enhancements.
- Configure workflows, business rules, UI policies, client scripts, and related platform elements in accordance with best practices and corporate governance standards.
- Collaborate with cross-functional teams, including business analysts, operations, and IT, to understand requirements and deliver effective solutions.
- Assist with platform upgrades, patching, and performance optimization initiatives.
- Document technical processes, solution designs, and configuration changes for knowledge sharing and audit purposes.
- Support user training, demonstrations, and day-to-day questions to foster adoption and platform utilization.
- Maintain awareness of platform changes, ServiceNow releases, and industry trends to help identify opportunities for continuous improvement.
- Expected Deliverables date is a critical thinker who excels in high-visibility, mission-focused environments and is driven to impact national security.
Key Skills:
- Bachelor's degree.
- Experience with ServiceNow platform operations and maintenance.
- Strong problem-solving skills and ability to address user incidents.
- Knowledge of configuring workflows, business rules, and UI policies.
- Ability to collaborate with cross-functional teams.
- Experience with platform upgrades and performance optimization.
- Documentation skills for technical processes and configurations.
- Ability to support user training and foster platform utilization.
- Awareness of industry trends and ServiceNow releases.
Salary (Rate): £51.43 hourly
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
ServiceNow Developer / Architect
Start Date: Immediate
Duration: 12+ months to start (Long Term Engagement)
Location: Remote
Preferred Skills:
- Support daily operations and routine maintenance of the ServiceNow platform, ensuring stability, security, and optimal performance.
- Address and resolve incidents, service requests, and issues reported by users, maintaining a high level of customer satisfaction. Participate in the design, development, testing, and implementation of new ServiceNow features, modules, integrations, and enhancements.
- Configure workflows, business rules, UI policies, client scripts, and related platform elements in accordance with best practices and corporate governance standards.
- Collaborate with cross-functional teams, including business analysts, operations, and IT, to understand requirements and deliver effective solutions.
- Assist with platform upgrades, patching, and performance optimization initiatives.
- Document technical processes, solution designs, and configuration changes for knowledge sharing and audit purposes.
- Support user training, demonstrations, and day-to-day questions to foster adoption and platform utilization.
- Maintain awareness of platform changes, ServiceNow releases, and industry trends to help identify opportunities for continuous improvement.
- 0Expected Deliverables date is a critical thinker who excels in highvisibility, missionfocused environments and is driven to impact national security.
Education: Bachelors