ServiceNow Delivery Manager
Posted Today by Damia Group LTD
£550 Per day
Outside
Remote
England, UK
Summary: The ServiceNow Delivery Manager will oversee the delivery of ServiceNow solutions in complex enterprise environments, ensuring alignment with business objectives. This role involves managing delivery teams, engaging with stakeholders, and driving governance and risk management. The position is remote and classified as outside IR35, initially for a duration of 12 weeks. The ideal candidate will have extensive experience in large-scale ServiceNow implementations and strong stakeholder management skills.
Key Responsibilities:
- Lead delivery of ServiceNow projects and programmes across multiple workstreams
- Manage delivery teams including developers, architects, BAs, and third-party suppliers
- Drive planning, governance, risk management, and reporting activities
- Engage with senior stakeholders to ensure alignment on priorities and outcomes
- Ensure solutions are delivered to quality, budget, and timeline expectations
- Support continuous improvement and best practice adoption across ServiceNow delivery
Key Skills:
- Proven experience delivering large-scale ServiceNow implementations
- Strong understanding of ITSM and wider ServiceNow platform capabilities
- Experience managing agile and hybrid delivery methodologies
- Excellent stakeholder management and communication skills
- Ability to manage competing priorities within complex public sector or regulated environments
Salary (Rate): £550 per day
City: undetermined
Country: UK
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
ServiceNow Delivery Manager - Remote - Outside IR35 - 12 weeks initially
My client is seeking an experienced ServiceNow Delivery Manager to lead the successful delivery of ServiceNow solutions across complex enterprise environments. The role will be responsible for managing end-to-end delivery, stakeholder engagement, governance, and ensuring high-quality outcomes aligned to business objectives.
Key Responsibilities
- Lead delivery of ServiceNow projects and programmes across multiple workstreams
- Manage delivery teams including developers, architects, BAs, and third-party suppliers
- Drive planning, governance, risk management, and reporting activities
- Engage with senior stakeholders to ensure alignment on priorities and outcomes
- Ensure solutions are delivered to quality, budget, and timeline expectations
- Support continuous improvement and best practice adoption across ServiceNow delivery
Required Experience
- Proven experience delivering large-scale ServiceNow implementations
- Strong understanding of ITSM and wider ServiceNow platform capabilities
- Experience managing agile and hybrid delivery methodologies
- Excellent stakeholder management and communication skills
- Ability to manage competing priorities within complex public sector or regulated environments
Desirable
- ServiceNow certifications
- Experience working within government or highly regulated organisations
- Knowledge of ITIL frameworks and service management practices
Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds.
Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
