Job Description
The ServiceNow Data Analyst for Asset Management is responsible for ensuring the accuracy, integrity, and completeness of asset data within ServiceNow, with a focus on both Hardware Asset Management (HAM) and Software Asset Management (SAM).
This role serves as the primary steward of asset inventory data, monitoring vendor-provided information, identifying discrepancies, performing audits, and supporting inventory management processes. The analyst will partner with vendors, asset owners, and internal stakeholders to maintain a trusted source of asset data.
Data Management & Governance
- Maintain the accuracy and integrity of asset records within ServiceNow.
- Monitor vendor asset data feeds, integrations, and file transfers to ensure successful data transmission.
- Investigate and resolve data quality issues
- Support asset lifecycle activities including onboarding, transfers, returns, and retirement of assets
Asset Audits & Data Stewardship
- Conduct recurring audits of asset records to validate data completeness and accuracy.
- Perform asset tag audits and cleanup activities
- Identify trends and root causes of data discrepancies
Vendor Data Oversight
- Monitor vendor-provided inventory and asset data for compliance with established standards.
- Partner with vendors to resolve data mapping, integration, and reporting issues.
- Track data transmission failures and ensure timely remediation.
REQUIRED SKILLS
- 2 years ServiceNow IT Asset Management (ITAM) | ServiceNow ITAM
- Creating Dashboards
- license usage
- publisher compliance cards
- spend analysis
- audit readines
- Asset Management Professional (SAM Pro)
- Maintains license compliance
- Plugins - Knowledge of data integrations, APIs, or vendor data feeds
- Controls spend across on-premises, SaaS, and cloud environments
- 4 years of Asset Management platforms
- Inventory management and asset lifecycle management processes
- 4 years of experience with Reporting Solutions - requires Advanced Excel
Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
Data & Analytics
Seniority Level:
Mid-Level