Roles/Responsibilities (day to day candidate’s responsibilities)
- ServiceNow Architect with CSM skill
- Ran the workshops to cover the demo with client on CSM in ServiceNow
- Gathered requirements on CSM, integrations
- Co-ordinated with BSA to write stories
- Help PM on Project Plan
- Handle any technical queries either from the customer or internal team
- Take ownership on HLD and any other docs as in scope
- Liase with client’s ServiceNow team along with PM to ensure changes are moved to other instances and validated.
- Co-ordinate with offshore team on their CSM deliverables and help them to complete and be on top of CSM requirements.
Required Qualifications
ServiceNow CSM skill
At least driven 2 CSM implementations prior
Certification in CSM
Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Not Specified