ServiceNow CSDM Advisory Architect

ServiceNow CSDM Advisory Architect

Posted 1 day ago by GAC Solutions Inc.

Negotiable
Undetermined
Remote
Remote

Summary: The ServiceNow CSDM Advisory Architect will lead customer engagements to define, design, and implement CSDM-aligned best practices across the ServiceNow platform. This role focuses on conducting process discovery workshops, advising on CMDB/CSDM improvements, and guiding clients on ServiceNow capabilities to enhance adoption and value realization. The architect will serve as a trusted advisor, providing high-quality process designs and executive-level guidance.

Key Responsibilities:

  • Lead customer engagements to define, design, and implement CSDM-aligned best practices.
  • Conduct process discovery workshops.
  • Advise on CMDB/CSDM improvements.
  • Guide clients on ServiceNow capabilities to improve adoption, sustainability, and value realization.
  • Deliver high-quality process designs and solution recommendations.
  • Provide executive-level guidance.

Key Skills:

  • ServiceNow CSDM certification.
  • Experience in leading customer engagements.
  • Strong knowledge of CMDB/CSDM best practices.
  • Ability to conduct process discovery workshops.
  • Excellent communication and advisory skills.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role: ServiceNow CSDM Advisory Architect

Location: Remote

Contract

The ServiceNow CSDM Advisory Architect will lead customer engagements to define, design, and implement CSDM-aligned best practices across the ServiceNow platform. This role involves conducting process discovery workshops, advising on CMDB/CSDM improvements, and guiding clients on ServiceNow capabilities to improve adoption, sustainability, and value realization. The architect will act as a trusted advisor, delivering high-quality process designs, solution recommendations, and executive-level guidance.

ServiceNow CSDM certification is required.