ServiceNow Consultant: ServiceNow, Advice and Guidance
Posted 1 day ago by Curo Services
£550 Per day
Outside
Remote
Remote , UK
Summary: The role of ServiceNow Consultant involves providing expert advice and guidance on ServiceNow implementation and best practices for a global enterprise client. The consultant will be responsible for conducting workshops, managing project tasks, and ensuring alignment between customer requirements and technical delivery. The position requires active SC Clearance and offers a remote working arrangement with some travel. The initial contract duration is 60 days with a pay rate of £550 per day.
Key Responsibilities:
- Providing advice and guidance on ServiceNow implementation and best practices.
- Conducting process workshops to establish customer requirements and review solutions.
- Managing project tasks and timelines from the customer's perspective on smaller projects.
- Leading Sprint review workshops and executing functional testing prior to UAT.
- Participating in internal ServiceNow communities and knowledge sharing activities.
Key Skills:
- 3-5 years of experience in similar roles.
- Relevant qualifications or accreditations in ServiceNow.
- In-depth knowledge of the ServiceNow platform in ITSM and one other area.
- ITIL accreditation to at least Foundation level.
- Strong business analysis skills to document customer requirements.
Salary (Rate): £550/day
City: undetermined
Country: UK
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
ServiceNow Consultant: ServiceNow, Advice and Guidance - (RL8071)
Our Global Enterprise client is looking a Sr. ServiceNow Lead Consultant to provide advice and guidance on all matters relating to ServiceNow implementation and technical best practice.
Start Date: ASAP
Duration: 60 days (initially)
Pay Rate: £550/day
IR35 Status: Outside
Location: Remote with some travelling involved.
NOTE: Active SC Clearance is highly desirable.
Responsibilities:
Providing advice and guidance to the customer on the best approaches for implementing ServiceNow in terms of:
- 3-5 years of experience in similar roles
- ITIL best practice
- ServiceNow best practice
- Industry trends and use of ServiceNow
- Providing business analysis to understand and document customer requirements
Qualifications:
- Relevant qualifications or accreditations in ServiceNow
- In depth knowledge of the ServiceNow platform in ITSM and one other are
- ITIL accreditation to at least Foundation' level and are well versed in ITIL disciplines
Conduct process workshops to:
- Establish current customer requirements and review any solutions already considered to meet the customer's business needs
- Finalise the requirements and agree the best approach for subsequent implementation of ServiceNow
On smaller projects, where a separate Project Manager has not been assigned, is also responsible for:
- Managing project tasks and timelines from customer's perspective
- Project progress meetings with the customer
- Providing a single point of contact between the customer and internal Computacenter resources
- Working closely with the Technical Consultants, responsible for the delivery of the solution, to ensure that what they deliver meets the requirements confirmed with the customer
- Adopting and conforming to company standards and policies
- Leading Sprint review show and tell workshops
- Executing the functional testing prior to UAT, leading UAT review meetings, and supporting go-live and early life support
- Working with the Project Manager on the sales to delivery handover
- Participating in internal ServiceNow communities and other knowledge sharing activities
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Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.
Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.