Key Requirements
- Strong hands-on experience with ServiceNow ITSM
- Expertise in CMDB and Asset Management
- Experience with Incident, Problem, Change, and Request Management
- Experience with Service Catalog / Catalog Items
- Experience with Employee Center Portal, Knowledge & Reporting
- Experience implementing ServiceNow integrations
- Strong experience with Active Directory / SSO
- Experience with Intune asset population/integration
- Experience with greenfield ServiceNow implementations
- Strong troubleshooting, testing, documentation, and customer-facing skills
- Ability to work independently as a ServiceNow SME
Project Scope includes
- ITSM implementation using out-of-the-box ServiceNow functionality
- CMDB / Asset implementation
- Request Management and Catalog configuration
- Third-party Incident/Request/Change queues
- Active Directory and SSO integration
- Intune asset integration
- Greenfield ServiceNow implementation with no legacy data migration
Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Not Specified