ServiceNow Consultant

ServiceNow Consultant

Posted 3 days ago by SmartIMS Inc.

Negotiable
Undetermined
Remote
Remote

Summary: The ServiceNow Consultant role requires expertise in ServiceNow platform functionalities, including ITSM modules and integrations. The position emphasizes experience with core modules and application lifecycle management, along with supporting testing frameworks. Candidates should possess relevant certifications, including ServiceNow Certified System Administrator and ITIL Certification.

Key Responsibilities:

  • Manage and configure ServiceNow core platform and ITSM modules.
  • Implement REST API integrations and manage data imports/exports.
  • Support SPM modules, including Demand and Project Portfolio Management.
  • Oversee Application Lifecycle Management processes.
  • Facilitate Automated Test Framework and customer acceptance testing.

Key Skills:

  • ServiceNow Certified System Administrator (CSA) certification.
  • Experience with ITSM modules: Incident, Change, Problem, Knowledge Management, and CMDB.
  • Knowledge of REST API integrations and Integration Hub.
  • ITIL Certification.
  • Experience with Automated Test Framework and regression testing.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

ServiceNow Certified System Administrator (CSA) certification.

Core Platform/ITSM modules, including Incident, Change, Problem, Knowledge Management, and CMDB/CSDM.

REST API integrations, data imports/exports, Transform Maps, MID Server, and Integration Hub

SPM modules, including Demand and Project Portfolio Management (PPM)

Experience with core ServiceNow modules, including Incident, Problem, Change, Request, Knowledge, and CMDB.

Application Lifecycle Management (ALM)

Experience supporting Automated Test Framework (ATF), regression testing, and customer acceptance testing.

ITIL Certification