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ServiceNow CMDB Architect

Posted Today by Empower Professionals

Hello Professionals,

We are hiring for the given below requirement

Role- ServiceNow CMDB Architect: Location: 100% Remote

Experience: 10+ Years in ServiceNow, including 5+ Years in CMDB

Please share strong implementation partner experienced hands-on multiple module experienced ServiceNow Architect with ITOM and discovery experience.

CMDB Implementation

SNow Mapping - Implementation experience

Discovery implementation experience

We interviewed candidates but could not proceed with any of them, primarily due to their lack of experience in leading and managing an ITOM initiative that requires close collaboration with the CIO and VPs of customer Products.

We are looking for candidates with strong technical knowledge and the executive presence needed to lead and manage discussions with customer stakeholders

Job Summary

We are looking for an experienced ServiceNow CMDB Architect to lead the architecture, design, implementation, governance, and optimization of the ServiceNow CMDB platform.

The ideal candidate should have strong expertise in CMDB, Discovery, Service Mapping, CSDM, ITSM, and ITOM, along with experience in enterprise architecture, integrations, and CMDB data governance.

Key Responsibilities-

  • Define and maintain enterprise CMDB architecture, strategy, and roadmap.
  • Design scalable CMDB data models aligned with business and IT requirements.
  • Establish CMDB governance frameworks, standards, and best practices.
  • Align CMDB architecture with the Common Service Data Model (CSDM).
  • Design CI class structures, relationships, identification, and reconciliation rules.
  • Implement CI lifecycle management processes and CMDB health dashboards.
  • Architect and optimize ServiceNow Discovery and Service Mapping solutions.
  • Integrate infrastructure, cloud, and application data sources into CMDB.
  • Design integrations with AWS, Azure, Google Cloud Platform, monitoring tools, DevOps, and enterprise applications.
  • Establish CMDB data quality KPIs and governance processes.
  • Drive data remediation and improve CMDB completeness, correctness, and relationship integrity.
  • Collaborate with Enterprise Architects, IT Operations, Infrastructure, Security, and Application teams.
  • Provide technical leadership and mentor development and administration teams.

Required Technical Skills

  • ServiceNow CMDB Architecture
  • Configuration Management and CI Lifecycle Management
  • ServiceNow Discovery and Service Mapping
  • ITOM and ITSM
  • Common Service Data Model (CSDM)
  • Identification and Reconciliation Engine (IRE)
  • IntegrationHub and REST/SOAP APIs
  • MID Servers and Cloud Discovery
  • Data Modeling and Service Graph Connectors
  • JavaScript and ServiceNow Scripting
  • CMDB Governance and Data Quality Management

Required Experience

  • 10+ years of overall ServiceNow experience.
  • 5+ years of hands-on CMDB architecture and implementation experience.
  • Strong experience in enterprise CMDB design and governance.
  • Experience with large-scale ServiceNow implementations and integrations.

Preferred Certifications

  • ServiceNow Certified System Administrator (CSA).
  • Certified Implementation Specialist – Discovery.
  • Certified Implementation Specialist – Service Mapping.
  • Certified Technical Architect (CTA).
  • ITIL 4 Foundation or higher.

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.

Interested candidates can share their updated resumes highlighting their ServiceNow CMDB architecture, Discovery, Service Mapping, and CSDM experience.

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Early response is appreciated....

Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Senior

Take-Home Pay

Not Available

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