Summary: The ServiceNow Certified Technical Architect (CTA) role is a long-term contract position focused on defining and implementing enterprise-wide ServiceNow architecture aligned with business objectives. The architect will lead large-scale transformations and establish governance and design principles for the platform. This position requires extensive experience in ServiceNow solutions across multiple product lines and mandates specific certifications. The role is remote, allowing for flexibility in work arrangements.
Key Responsibilities:
- Define enterprise-wide ServiceNow architecture roadmap aligned to business objectives.
- Establish platform governance, architectural standards, reusable patterns, and design principles.
- Drive platform consolidation, modernization, and technical debt reduction initiatives.
- Serve as the final architecture authority for ServiceNow solutions.
- Architect end-to-end ServiceNow solutions spanning:
- ITSM
- ITOM
- ITAM
- HRSD
- CSM
- SPM
- SecOps
- AI/Now Assist
- Design scalable, secure, and high-performing solutions across global enterprise environments.
Key Skills:
- 12+ years of overall IT experience
- 8+ years of ServiceNow architecture and implementation experience
- Proven experience leading large-scale enterprise ServiceNow transformations
- Experience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist)
- ServiceNow Certified Technical Architect (CTA) Mandatory
- CSA (Certified System Administrator)
- CAD (Certified Application Developer)
- Multiple CIS certifications (ITSM, ITOM, HRSD, CSM, ITAM, SPM, etc.)
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job Description:
Role: ServiceNow Certified Technical Architect (CTA)
Location Remote
Duration: Long Term Contract
Experience
- 12+ years of overall IT experience
- 8+ years of ServiceNow architecture and implementation experience
- Proven experience leading large-scale enterprise ServiceNow transformations
- Experience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist)
Mandatory Certifications
- ServiceNow Certified Technical Architect (CTA) Mandatory
- CSA (Certified System Administrator)
- CAD (Certified Application Developer)
- Multiple CIS certifications (ITSM, ITOM, HRSD, CSM, ITAM, SPM, etc.)
Key Responsibilities
Enterprise Architecture & Strategy
- Define enterprise-wide ServiceNow architecture roadmap aligned to business objectives.
- Establish platform governance, architectural standards, reusable patterns, and design principles.
- Drive platform consolidation, modernization, and technical debt reduction initiatives.
- Serve as the final architecture authority for ServiceNow solutions.
- Architect end-to-end ServiceNow solutions spanning:
- ITSM
- ITOM
- ITAM
- HRSD
- CSM
- SPM
- SecOps
- AI/Now Assist
- Design scalable, secure, and high-performing solutions across global enterprise environments