Experience
- 12+ years of overall IT experience
- 8+ years of ServiceNow architecture and implementation experience
- Proven experience leading large-scale enterprise ServiceNow transformations
- Experience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist)
Mandatory Certifications
- ServiceNow Certified Technical Architect (CTA) – Mandatory
- CSA (Certified System Administrator)
- CAD (Certified Application Developer)
- Multiple CIS certifications (ITSM, ITOM, HRSD, CSM, ITAM, SPM, etc.)
Key Responsibilities
Enterprise Architecture & Strategy
Define enterprise-wide ServiceNow architecture roadmap aligned to business objectives.
Establish platform governance, architectural standards, reusable patterns, and design principles.
Drive platform consolidation, modernization, and technical debt reduction initiatives.
Serve as the final architecture authority for ServiceNow solutions.
Architect end-to-end ServiceNow solutions spanning:
ITSM
ITOM
ITAM
HRSD
CSM
SPM
SecOps
AI/Now Assist
Design scalable, secure, and high-performing solutions across global enterprise environments
Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Senior