ServiceNow Business Process Consultant (Risk & Compliance / SecOps)
Posted 1 day ago by 1765366615
Negotiable
Outside
Remote
USA
Summary: The ServiceNow Business Process Consultant (Risk & Compliance / SecOps) is responsible for transforming business processes and guiding clients through complex ServiceNow implementations. This remote role involves leading strategic workshops, designing innovative solutions, and ensuring clients maximize the platform's capabilities in risk and security management. The consultant will leverage their expertise to streamline processes and enhance security posture through tailored ServiceNow configurations. The position requires strong communication skills and a commitment to continuous learning in the ServiceNow ecosystem.
Key Responsibilities:
- Lead strategic workshops to define configurations and develop tailored ServiceNow solutions.
- Facilitate engaging sessions to ensure clients maximize ServiceNow capabilities for risk and security objectives.
- Collaborate with diverse stakeholders to influence organizational change.
- Develop process documentation aligned with best practices.
- Support organizational change management for platform adoption.
Key Skills:
- 5+ years of ServiceNow process consulting experience.
- Proven experience with ServiceNow modules such as ITSM, ITOM, CSM, Risk & Compliance, or SecOps.
- Deep expertise in ServiceNow solution design and architecture.
- Strong requirements gathering and gap analysis abilities.
- Excellent communication, presentation, and stakeholder management skills.
- ServiceNow Certified System Administrator (CSA) or higher-level certifications.
- Experience in organizational change management.
- Ability to develop process documentation aligned with best practices.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
ServiceNow Business Process Consultant (Risk & Compliance / SecOps)
Are you a passionate ServiceNow specialist with a talent for transforming business processes and guiding clients through complex platform implementations? We're seeking a dynamic ServiceNow Business Process Consultant to lead strategic workshops, design innovative solutions, and drive onboarding success in Risk & Compliance and Security Operations (SecOps). This remote role offers the opportunity to collaborate with diverse stakeholders, influence organizational change, and stay at the forefront of ServiceNow technology-all while working from the comfort of your own workspace.
In this pivotal role, you'll leverage your expertise to facilitate engaging workshops, develop tailored ServiceNow configurations, and ensure clients maximize the platform's capabilities to meet their unique risk and security objectives. Your strategic insight and technical mastery will empower organizations to streamline processes, mitigate risks, and enhance security posture through innovative ServiceNow solutions.
Required Skills
- 5+ years of ServiceNow process consulting, including leading workshops and defining configurations
- Proven experience with ServiceNow modules such as ITSM, ITOM, CSM, Risk & Compliance, or SecOps
- Deep expertise in ServiceNow solution design and solution architecture
- Strong requirements gathering and gap analysis abilities
- Demonstrated excellence in communication, presentation, and stakeholder management
- ServiceNow Certified System Administrator (CSA) or higher-level certifications
- Experience in organizational change management for platform adoption
- Ability to develop process documentation aligned with best practices
Nice to Have Skills
- Certifications in additional ServiceNow modules (ITAM, HRSD, SPM, SOM)
- Experience with security and risk management frameworks
- Familiarity with compliance standards and audit processes
- Knowledge of data governance and risk mitigation strategies
- Experience working with cross-functional teams in diverse industries
Preferred Education and Experience
- Bachelor's degree in Information Technology, Business Administration, or related field
- 5+ years of consulting or technical leadership experience in ServiceNow ecosystem
- Prior experience in risk management, compliance, or security operations is a plus
Other Requirements
- Availability to travel up to 50% as needed (though unlikely based on recent placements)
- Commitment to continuous learning and maintaining multiple ServiceNow certifications
- Self-motivated, highly organized, with a proactive approach to project management
Bring your expertise and drive to a role where your contributions directly impact client success and platform innovation. If you're ready to lead transformative ServiceNow initiatives and grow your career in a dynamic environment, we invite you to apply today-your next exciting opportunity awaits!