ServiceNow Business Process Consultant
Posted 5 days ago by TechYard Limited
Negotiable
Undetermined
Remote
London, UK
Summary: ServiceNow Business Process Consultant is needed for a telecommunications transformation programme, focusing on fault management and customer care workflows. The role involves supporting various phases of the project, including Telecommunications Service Management and Sales Order Management. The engagement is a contract near full-time until the end of September, starting in June. The position is remote, allowing flexibility in work arrangements.
Key Responsibilities:
- Support the telecommunications transformation programme.
- Focus on fault management and customer care workflows.
- Assist in the implementation of Telecommunications Service Management (TSM) and Sales Order Management (SOM).
- Contribute to CMDB foundations and platform setup.
Key Skills:
- Experience with ServiceNow.
- Knowledge of telecommunications processes.
- Understanding of fault management and customer care workflows.
- Ability to work in a contract environment.
Salary (Rate): undetermined
City: London
Country: UK
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Location: Remote
Engagement: Contract Near Full-time (Until end Sep)
Start: June
Sector: Telecommunications
ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows.
Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, in click apply for full job details
