ServiceNow Business Process Consultant
Posted 2 days ago by Jobserve
Negotiable
Undetermined
Remote
London
Summary: The role of ServiceNow Business Process Consultant involves supporting a telecommunications transformation programme with a focus on fault management and customer care workflows. The position is contract-based and near full-time, set to begin in June and continue until the end of September. The consultant will work on various aspects of Telecommunications Service Management, Sales Order Management, and platform setup. This role is remote, allowing flexibility in work arrangements.
Key Responsibilities:
- Support the telecommunications transformation programme focused on fault management and customer care workflows.
- Engage in Telecommunications Service Management (TSM) and Sales Order Management (SOM).
- Assist in establishing CMDB foundations and platform setup.
Key Skills:
- Experience with ServiceNow and business process consulting.
- Knowledge of telecommunications industry practices.
- Ability to manage workflows related to fault management and customer care.
Salary (Rate): undetermined
City: London
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Location: Remote
Engagement: Contract Near Full-time (Until end Sep)
Start: June
Sector: Telecommunications
ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows.
Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, in click apply for full job details