ServiceNow Business Analyst-W2

Summary: The ServiceNow Business Analyst role focuses on leveraging expertise in ServiceNow, particularly in ITSM and CSM, to enhance business processes. The position requires strong analytical and communication skills to effectively gather requirements and engage stakeholders. The candidate will be responsible for translating business needs into technical solutions. This role is remote and classified as outside IR35.

Key Responsibilities:

• Experience with ServiceNow, particularly in areas like ITSM (Incident, Problem, Change, Request, CMDB) and CSM.
• Strong business analysis skills, including requirements gathering, process mapping, and stakeholder engagement.
• Familiarity with .
• Excellent communication, facilitation, and documentation skills.
• Analytical skills and the ability to translate business needs into technical solutions.
• Relevant certifications, such as the required

Key Skills:

• Experience with ServiceNow, particularly in areas like ITSM (Incident, Problem, Change, Request, CMDB) and CSM.
• Strong business analysis skills, including requirements gathering, process mapping, and stakeholder engagement.
• Familiarity with .
• Excellent communication, facilitation, and documentation skills.
• Analytical skills and the ability to translate business needs into technical solutions.
• Relevant certifications, such as the required

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other