ServiceNow Business Analyst: Remote

Summary: The ServiceNow Business Analyst role involves acting as a liaison between business stakeholders and technical teams, focusing on gathering and translating business requirements into functional specifications for the ServiceNow platform. The position is a contract role lasting between 6 to 12 months, with a remote working arrangement. The ideal candidate will have extensive experience in business analysis, particularly within ServiceNow projects, and possess strong communication and collaboration skills.

Key Responsibilities:

• Gather, analyze, and translate business requirements into functional specifications for the ServiceNow platform.
• Ensure solutions align with organizational goals.
• Manage stakeholder relationships and documentation processes.
• Collaborate with cross-functional teams to implement ServiceNow solutions.
• Utilize Agile/Scrum methodologies in project execution.
• Design workflows and model processes based on business needs.
• Conduct data analysis to support decision-making.

Key Skills:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 4-8+ years of experience as a Business Analyst, with at least 2-3 years on ServiceNow projects.
• Strong understanding of ServiceNow platform capabilities and modules (e.g., ITSM, ITOM, HRSD).
• Experience in requirements gathering and stakeholder management.
• Familiarity with Agile/Scrum methodologies.
• Knowledge of workflow design, process modeling, and data analysis.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work collaboratively in cross-functional teams.

Salary (Rate): £36.00 hourly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT