ServiceNow Business Analyst

Summary: The ServiceNow Business Analyst role involves analyzing business needs and translating them into technical requirements within a remote working environment. The position requires collaboration with stakeholders to enhance ServiceNow functionalities and improve processes. The analyst will play a crucial role in ensuring that the ServiceNow platform meets organizational goals. This role is essential for driving efficiency and effectiveness in service management.

Key Responsibilities:

• Analyze business requirements and translate them into technical specifications for ServiceNow.
• Collaborate with stakeholders to identify opportunities for process improvements.
• Enhance and configure ServiceNow functionalities to meet business needs.
• Support testing and implementation of ServiceNow solutions.
• Provide training and support to users on ServiceNow functionalities.

Key Skills:

• Experience with ServiceNow platform and its functionalities.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Understanding of IT service management processes.
• Ability to work independently in a remote environment.

Salary (Rate): £50,000 yearly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT