ServiceNow Business Analyst

Your new company

You will be supporting a government body on a ServiceNow requirement, replacing an existing contractor.

Your new role

We are looking for a technically focused ServiceNow Business Analyst with strong, demonstrable hands-on CSDM experience.

You will work closely with ServiceNow developers, architects and technical teams, translating technical and business requirements into clear user stories and acceptance criteria.

A strong technical understanding of CMDB, service modelling and ServiceNow architecture/data structures is essential.

Key responsibilities

• Gather and translate technical and business requirements into clear user stories and acceptance criteria.
• Work closely with ServiceNow developers, architects and technical teams.
• Apply strong CSDM knowledge to support service modelling requirements.
• Use your understanding of CMDB and ServiceNow data structures to support technical requirements.
• Support the wider ServiceNow requirement within the government body.

Essential skills and experience

• Strong ServiceNow Business Analyst experience.
• Demonstrable hands-on CSDM experience.
• Good technical understanding of CMDB.
• Strong understanding of service modelling.
• Good technical understanding of ServiceNow architecture and data structures.
• Proven ability to translate technical and business requirements into user stories and acceptance criteria.
• Comfortable working closely with ServiceNow developers, architects and technical teams.
• Ability to meet BPSS & SC compliance requirements.

Desirable skills and experience

• Previous government experience.
• Existing security clearance.

What you'll get in return

Rate of up to £667 per day.

Opportunity to support a ServiceNow requirement within a government body.

Contract length: 6 Months.

Working arrangement: Remote Working.