ServiceNow Architect (Workshops & Future-State Design)
Posted 1 day ago by 1763625943
Negotiable
Outside
Remote
USA
Summary: The ServiceNow Architect role focuses on leading workshops and guiding business stakeholders in future-state design for ServiceNow implementations. The ideal candidate will possess strong communication skills and the ability to translate business needs into scalable architectural solutions. This position requires collaboration with delivery teams and senior leadership to ensure alignment with strategic roadmaps. The role is primarily remote, supporting a client based in Austin, and emphasizes thought leadership in ServiceNow capabilities.
Key Responsibilities:
- Lead and facilitate high-impact workshops with business and technical stakeholders.
- Drive future-state design discussions and guide the business in defining strategic ServiceNow roadmaps.
- Confidently engage senior leadership and own the room during presentations and workshops.
- Translate business requirements into clear, scalable ServiceNow architectural solutions.
- Collaborate with delivery teams to ensure technical feasibility and alignment with architectural vision.
- Prepare detailed documentation including architecture diagrams, future-state models, and solution designs.
- Provide thought leadership on ServiceNow capabilities, best practices, and optimization opportunities.
- Support the end-to-end implementation lifecycle from design through execution (as needed).
Key Skills:
- 8+ years of experience in ServiceNow, including architecture, design, and implementation.
- Proven expertise in leading ServiceNow design workshops, business engagement sessions, and discovery phases.
- Exceptional communication, presentation, and stakeholder management skills.
- Ability to articulate complex technical concepts to non-technical audiences.
- Strong understanding of ServiceNow modules, integrations, workflows, and platform capabilities.
- Experience developing high-level and detailed solution architecture documents.
- Ability to influence decision-making and guide organizations through digital transformation.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Job Title : ServiceNow Architect (Workshops & Future-State Design)
Location: Primarily Remote, Client is Austin-based
Duration: 12+ Months
Job Summary
We are seeking a highly skilled ServiceNow Architect with exceptional communication and facilitation skills. The ideal candidate will be able to lead workshops, guide business stakeholders through future-state design, and confidently own the room. This role requires someone who can translate business needs into a scalable ServiceNow architecture and provide strong technical direction for future delivery and execution.
Key Responsibilities
- Lead and facilitate high-impact workshops with business and technical stakeholders.
- Drive future-state design discussions and guide the business in defining strategic ServiceNow roadmaps.
- Confidently engage senior leadership and own the room during presentations and workshops.
- Translate business requirements into clear, scalable ServiceNow architectural solutions.
- Collaborate with delivery teams to ensure technical feasibility and alignment with architectural vision.
- Prepare detailed documentation including architecture diagrams, future-state models, and solution designs.
- Provide thought leadership on ServiceNow capabilities, best practices, and optimization opportunities.
- Support the end-to-end implementation lifecycle from design through execution (as needed).
Required Skills & Experience
- 8+ years of experience in ServiceNow, including architecture, design, and implementation.
- Proven expertise in leading ServiceNow design workshops, business engagement sessions, and discovery phases.
- Exceptional communication, presentation, and stakeholder management skills.
- Ability to articulate complex technical concepts to non-technical audiences.
- Strong understanding of ServiceNow modules, integrations, workflows, and platform capabilities.
- Experience developing high-level and detailed solution architecture documents.
- Ability to influence decision-making and guide organizations through digital transformation.
Preferred Qualifications
- ServiceNow Certified Technical Architect (CTA) or similar certifications.
- Experience designing enterprise-scale ServiceNow implementations.
- Background in consulting environments or large enterprise IT transformation initiatives.