Negotiable
Outside
Remote
USA
Summary: The role of ServiceNow Architect with FSM involves leading the design, architecture, and implementation of Field Service Management solutions within the ServiceNow platform. The candidate must possess strong expertise in ServiceNow FSM and work collaboratively with teams across different time zones, including Canada, the USA, and India. The position is remote and focuses on optimizing field service delivery and operational efficiency. The ideal candidate will have a robust technical foundation and experience in related ServiceNow applications.
Key Responsibilities:
- Lead the architecture and design of ServiceNow FSM solutions, aligning with business requirements, industry standards, and best practices.
- Translate business needs into technical specifications, workflows, and integrated solutions.
- Design and implement efficient workflows, resource allocation, and technician scheduling to optimize field operations.
- Serve as the subject matter expert for the FSM module, advising on capabilities, limitations, and configuration options.
- Configure FSM applications, including Dispatch Console, Work Order Management, Asset and Inventory Management, and Mobile App setup.
- Ensure robust integration of FSM with other ServiceNow modules like ITSM, CSM, and Asset Management.
Key Skills:
- Strong expertise in ServiceNow FSM (Field Service Management).
- Experience with ServiceNow ITSM.
- Experience in APM (Application Performance Management).
- Experience in IoT Integration.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Thanks & regards,
Kalyan Kumar
Innovative Consulting Solutions, LLC
1901 N. Roselle Rd., Suite 800
Schaumburg, IL 60195