Negotiable
Undetermined
Remote
Remote
Summary: The ServiceNow Architect role focuses on defining the architecture strategy and roadmap for ServiceNow implementations, particularly in the financial services sector. The position requires designing end-to-end solutions across various ServiceNow modules and ensuring adherence to best practices and compliance. The architect will lead complex implementations, collaborate with stakeholders, and drive innovation within the platform. Strong technical skills in ServiceNow and leadership abilities are essential for success in this role.
Key Responsibilities:
- Define the overall ServiceNow architecture strategy and roadmap.
- Design end-to-end solutions across ServiceNow modules (ITSM, ITOM, HRSD, CSM, SecOps, etc.).
- Establish best practices for system design, integrations, and data modelling.
- Define and enforce development standards, governance processes, and code quality.
- Review and approve technical designs and implementation approaches.
- Maintain platform health, performance optimization, and upgrades.
- Lead complex ServiceNow implementations and transformations, collaborate with developers, administrators, and functional teams.
- Provide technical guidance during sprints and project lifecycle.
- Work closely with business stakeholders to understand requirements.
- Translate business needs into technical solutions.
- Advise leadership on platform capabilities and strategic direction.
- Ensure platform adheres to security best practices and compliance requirements.
- Identify opportunities for automation and process optimization.
- Evaluate new ServiceNow features and recommend adoption.
- Drive innovation and modernization initiatives.
- Strong knowledge on ITSM/ITOM/CMDB and have knowledge on ESG/FSO/SecOps/IRM.
- Strong leadership and mentoring abilities.
- Excellent communication and stakeholder management skills.
- Analytical and problem-solving mindset, ability to manage multiple priorities in a fast-paced environment.
- Proficiency in JavaScript (Glide scripting).
- ServiceNow APIs (REST, SOAP).
- Integration frameworks (IntegrationHub, MID Server).
- Skills: Desktop Management - Infrastructure Services (IS).
Key Skills:
- Strong knowledge of ServiceNow modules (ITSM, ITOM, HRSD, CSM, SecOps).
- Experience in defining architecture strategy and roadmap.
- Proficiency in JavaScript (Glide scripting).
- Experience with ServiceNow APIs (REST, SOAP).
- Knowledge of integration frameworks (IntegrationHub, MID Server).
- Strong leadership and mentoring abilities.
- Excellent communication and stakeholder management skills.
- Analytical and problem-solving mindset.
- Experience in automation and process optimization.
- Understanding of security best practices and compliance requirements.
- 6-8 years of relevant experience.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
REQUIREMENT_CITY - Stamford, CT/Remote
Role Name - ServiceNow Architect
Key Responsibilities
Define the overall ServiceNow architecture strategy and roadmap.
Design end-to-end solutions across ServiceNow modules (ITSM, ITOM, HRSD, CSM, SecOps, etc.).Establish best practices for system design, integrations, and data modelling
Define and enforce development standards, governance processes, and code quality, Review and approve technical designs and implementation approaches, Maintain platform health, performance optimization, and upgrades
Lead complex ServiceNow implementations and transformations, collaborate with developers, administrators, and functional teams, Provide technical guidance during sprints and project lifecycle
Work closely with business stakeholders to understand requirements, Translate business needs into technical solutions, Advise leadership on platform capabilities and strategic direction
Ensure platform adheres to security best practices and compliance requirements
Identify opportunities for automation and process optimization, Evaluate new ServiceNow features and recommend adoption, Drive innovation and modernization initiatives
Strong knowledge on ITSM/ITOM/CMDB and have knowledge on ESG/FSO/SecOps/IRM
Strong leadership and mentoring abilities, Excellent communication and stakeholder management skills, Analytical and problem-solving mindset, ability to manage multiple priorities in a fast-paced environment
Proficiency in:
JavaScript (Glide scripting)
ServiceNow APIs (REST, SOAP)
Integration frameworks (IntegrationHub, MID Server)
Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 6-8