ServiceNow Architect with CMDB, ITOM and Service Mapping
Posted 1 day ago by 1762329954
Negotiable
Outside
Remote
USA
Summary: The role of ServiceNow Architect focuses on CMDB, ITOM, and Service Mapping, requiring extensive experience in ServiceNow and related IT service management practices. The position is fully remote and is intended for long-term engagement. Candidates should possess a strong technical background and relevant certifications in ServiceNow.
Key Responsibilities:
- Design and deploy ITSM and ITOM solutions, including Service Mapping and CMDB.
- Utilize Service Graph Connectors, IntegrationHub, and Flow Designer for integrations.
- Conduct troubleshooting for MID server and related components.
- Implement best practices in ITIL and enterprise architecture.
- Collaborate with stakeholders to ensure alignment with infrastructure components.
Key Skills:
- 5-10+ years of ServiceNow experience.
- Expertise in ITSM, ITOM (Discovery, Service Mapping, Event Management), and CMDB/CSDM.
- Proficiency in Service Graph Connectors, IntegrationHub, and Flow Designer.
- ServiceNow CSA and Certified Implementation Specialist (CMDB, CSDM, or ITOM) preferred.
- Understanding of ITIL and core infrastructure components.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
ServiceNow Architect specializing in CMDB, ITOM, and Service Mapping
100% Remote
Long Term
Required Qualifications
Experience: 5 10+ years of ServiceNow experience with a strong background in ITSM, ITOM design, ITOM deployment, and Service Mapping.
Platform Expertise: In-depth hands-on knowledge of ITSM, ITOM (Discovery, Service Mapping, Event Management), CMDB/CSDM, and ITAM.
Technical Proficiency: Skilled in-Service Graph Connectors, IntegrationHub, Flow Designer, and MID server troubleshooting.
Certifications: ServiceNow CSA and Certified Implementation Specialist (CMDB, CSDM, or ITOM) preferred.
Conceptual Knowledge: Solid understanding of ITIL, enterprise architecture principles, and core infrastructure components including networks, operating systems, and cloud environments.