Job Summary
We are seeking an experienced ServiceNow Architect with strong expertise across HR Service Delivery (HRSD), Strategic Portfolio Management (SPM), Contracts, Legal Service Delivery, and Source-to-Pay (S2P). The ideal candidate will have proven ServiceNow architecture experience, the ability to design scalable solutions, and the required ServiceNow certifications.
Key Responsibilities
- Lead the architecture, design, and implementation of ServiceNow solutions across HRSD, SPM, Contracts, Legal Service Delivery, and Source-to-Pay.
- Translate business requirements into scalable, secure, and maintainable ServiceNow solutions.
- Define platform architecture, technical standards, integration strategies, and implementation best practices.
- Collaborate with business stakeholders, developers, and functional teams to deliver solutions aligned with organizational goals.
- Provide architectural guidance, technical leadership, and oversight throughout the project lifecycle.
- Ensure platform performance, security, governance, and adherence to ServiceNow best practices.
- Review technical designs and guide teams on configuration, customization, integrations, and platform enhancements.
Required Technical Experience
- Proven experience working as a ServiceNow Architect.
- Strong hands-on experience with:
- HR Service Delivery (HRSD)
- Strategic Portfolio Management (SPM)
- Contracts Management
- Legal Service Delivery / Legal Service Desk
- Source-to-Pay (S2P)
- Experience with ServiceNow platform architecture, integrations, solution design, and implementation.
- Strong communication, stakeholder management, and technical leadership skills.
Certification Requirements
Preferred Certification
Certified Technical Architect (CTA) — highly preferred and a significant differentiator.
- If CTA is not held, candidates must have:
- CSA (Certified System Administrator) or CAD (Certified Application Developer)
- AND at least one of the following CIS certifications:
- CIS-HRSD — Certified Implementation Specialist – Human Resources
- CIS-SPM — Certified Implementation Specialist – Strategic Portfolio Management
Rate:
Not specified
Location:
Remote
IR35 Status:
Not specified
Remote Status:
Remote
Industry:
IT
Seniority Level:
Not Specified