ServiceNow Architect

ServiceNow Architect

Posted 2 days ago by 1766285984

Apply
Negotiable
Outside
Remote
USA
Apply
Agile Methodology Amazon Web Services (AWS) Application Programming Interface (API) Automation Change Management Cloud Computing Cloud Technologies Cloud Technology Configuration Management Configuration Management Databases Continuous Integration and Continuous Delivery Datamodel Data Modeling DevOps File Servers Information Technology Infrastructure Library Interoperability IT Service Management JSON Web Token (JWT) Management Microsoft Azure Mobile Application Development Salesforce Scalability Scripting ServiceNow Software Development Usability Version Control

Summary: The ServiceNow Architect role requires a candidate with over 5 years of experience in designing and implementing ServiceNow solutions, including a minimum of 3 years in a lead or architect capacity. The position demands expertise in various ServiceNow modules and integration capabilities, along with a strong understanding of ITIL frameworks. Candidates must be located in the MST or PST time zones and possess a ServiceNow Certified System Administrator certification.

Key Responsibilities:

  • Design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules.
  • Lead and architect ServiceNow projects, ensuring alignment with the Common Services Data Model (CSDM).
  • Integrate ServiceNow with external systems using REST, SOAP, OAuth2, JWT, and MID Server.
  • Maintain platform integrity and optimize CMDB structure while enforcing best practices.
  • Manage ServiceNow update sets, version control, deployment processes, and platform governance.
  • Apply ITIL frameworks to map processes to ServiceNow capabilities.
  • Utilize agile methodologies for large-scale ServiceNow implementations.

Key Skills:

  • 5+ years of hands-on experience with ServiceNow solutions.
  • ServiceNow Certified System Administrator (CSA) required.
  • Expertise in ServiceNow architecture, design, and configuration.
  • In-depth knowledge of ServiceNow platform capabilities and best practices.
  • Experience with ServiceNow integrations and scripting (JavaScript, Glide API).
  • Strong understanding of ITIL frameworks, particularly Incident, Problem, Change Management.
  • Experience with agile methodologies and large-scale implementations.
  • NICE TO HAVE: ServiceNow Certified Application Developer (CAD) or Certified Technical Architect (CTA).
  • Familiarity with advanced ServiceNow features and cloud technologies.
  • Experience with DevOps and CI/CD pipelines.
  • Healthcare industry experience is a plus.
  • Background in large enterprises with interest in smaller firms.
  • Hands-on experience blending architecture with development.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Only candidates located in the MST or PST time zones are eligible to apply for this role.

  • 5+ years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role.
  • ServiceNow Certified System Administrator (CSA) required.
  • Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITBM, HRSD, and CMDB
  • In-depth knowledge of ServiceNow platform capabilities, modules, and best practices.
  • Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment.
  • Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms. Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
  • Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability.
  • In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
  • Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
  • Experience with agile methodologies and managing large-scale ServiceNow implementations.

NICE TO HAVE:

  • ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA), or ServiceNow Certified Technical Architect (CTA) preferred.
  • Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence.
  • Experience with ServiceNow ITOM modules (Discovery, Orchestration, Event Management).
  • Familiarity with cloud technologies (AWS, Azure, etc.) and their integration with ServiceNow.
  • Experience with DevOps and CI/CD pipelines for ServiceNow deployments.
  • Knowledge of automation tools and frameworks to drive operational efficiencies.
  • Healthcare industry/client experience in ServiceNow (big plus).
  • Big firm / large enterprise background (ex: Accenture, Deloitte, PwC, Booz Allen type environments) with interest in moving to a smaller/hypergrowth firm
  • Hands-on background that blends architecture with practical dev depth (lead dev who can roadmap/own SDLC-style thinking)
Apply
Similar Jobs
Loading data...